My experience with UAV Direct with info was like pulling teeth. Had to call and ask for an invoice after buying inspire. Cancelled my order with them and went with Coptershop. They seem to be on it.
Ordered originally from a dealer in Texas late November, but they could not tell me what preorder group I was in or when it would ship (despite the units being en route to them). Ordered from Coptershop yesterday and received shipping confirmation this afternoon.