Recent content by JMac

Hello, I am wondering if someone can explain why I am only getting 4 megapixel JPEG photos on my inspire x5 pro? I must be missing a set for setting quality. Thanks Jay

Yeah it isn't the best way to run a business. Delaying what work I had for the last month and then not sure what the time frame will be for this camera. Total is 4.5 hours on the drone. I purchase the x5 to be the industrial work horse of heavy field use they promise in their marketing material.

I did update the bird before the remote. I currently have the latest updates on my go app. 19130 and I think 1.7 something on the TX. The new camera and I hope not a referbed one came back with 19110 installled. I get a gimbal motor overload error in the app after moving the tilt wheel back and...

No non yet. My dealer thinks the camera is DOA. I put a request with DJI last Wednesday but have not got a response yet. I am going to have to call tech support. I heard it can take hours to speak to someone but I am running out of options. It has been a month since I had to sent my unit in for...

Ok, I will have a look at it. I am pretty sure I have it turned off. It looks to me the DJI has sent me a x5 with a problem. Waiting to hear from them on the Zendesk. I get some messages says that I need to contact DJI for assistance if the problem persists.

Is there any setting I should be looking at? Check to make sure the radio is set to master.

Just the stock DJI lens. My gimbal and camera just got back after a month and the camera is firmware 19110. My inspire is still on 1.7. I am trying to update because I have no tilt. The new gimbal is a lot stiffer in the tilt function then my first one. I hope this is suppose to be like that.

Does anyone know if the bugs are worked out of the 19130 firmware? DJI just replaced my gimbal because it burnt up on me. The x5 camera a has the 19110 already updated. I can't get my gimbal to tilt so I am guess I need to update to the latest firmware. Thanks Jason

I am wondering if Ed is still the Support Manager for NA? I seem to be getting nowhere with the ZenDesk. My Pro started smelling like the wires or plastic was burning by the gimbal or in the gimbal. 4.5 hours of flight time.

Yeah, it is only 8 months old and 5 hours of flight time. The inspire was only on for 30 minutes. I hope for an industrial unit it will be more robust in the future. My Rc heli ran for 10 years it's litre maintenance. It looks to be the 2 processing chips on the top of the gimbal. Waiting to...

Hello, I have an 5x pro. I was deep cycling my second battery when I notice a burning smell. I popped the gimbal off and it seems like the smell is strongest where it connects the the inspire 1. I will call me dealer but was wondering if anyone has experienced this before? No hard landings and...

Great Job!!

I did a shoot inside a building few weeks back. I run on shutter Prioity mode. Footage was great. Went back yesterday to the same location to get a few clips we could get last time. Same setting and ever thing was blown out with a shutter speed of 60. I ended up running a way higher shutter...

Very informative ! A little over my head but I am looking into the informative points you made. I was told to have my x5 on aperture priority. I did a test flight last night and unless I am on manual mode or shutter priority in the setting I can not change shutter when using aperture priority...

I did some reading. I have only had it up twice. My calibration looks good. My main concern was that I changed the sd card and it was choppy (judder). I didn't know how different progressive vs interlace could be. I haven't had the time or weather to change setting. Thanks for the knowledge and...