Recent content by Michael M.

I fully conceed that 'scam' is a strong word, as in the context that I feel I was scammed. Nowhere did I say that DJI said they would pay for the shipping; they said in their form email that in certain situations, they might provide a shipping label within 24-48 hours. I did not receive one...

Editor: You are right that I should have pushed for a label. I figured that since one was not received in the 24-48 hour window, that a week later I was on my one. I should have pushed for it. My feeling of it being a scam is that the label isn't sent until after they have signed for and...

I had read many accounts of shady or difficult customer service, but hoped that it was isolated incidents. Please read the below before you get caught in the same shipping scam that DJI just did on me. Over a month ago, I contacted DJI support as my Inspire was not sending video signal to the...