malfunction

This battery came new and only showed 3 lights when 'fully' charged. DJI Pilot app showed it at 100%. After 3rd test flight in an attempt to reset it. This happened when I pressed it to test it out of the airframe, I wasn't trying to turn it on. I am returning it. The seller will make it right...

Took my Inspire out for an early morning shoreline flight to grab some shots for a music video this morning. Perfect weather conditions. All pre-flight checks made. Totally straightforward operation. During a particularly wonderful shot, I suddenly lose signal. As per the emergency procedures...