x5 bad sound

Hello Forum I am an Artist currently doing research into new ways of making cinema using improvisation as part of my Phd based in London. (That's obviously the short description!) I have been using the X5 and Osmo using live sound recording and actors. This stemmed from other research with...

I'm having a problem. When the my X5 moves quickly a horrible rubbing sound is heard. Since fresh out of the box I've had this problem. I was able to capture the sound when recording. Take a look and let me know if yours does this or what you think the problem is.