Most common pilot's mistake? Not CSC, no RTH wrong settings ... Overconfidence, brothers, that's it! Long story short, I get too excited practicing routine figure 8 flying at low altitude and allow my Inspire 1 Pro too close to a tree ... 18 satellites couldn't brake fast enough, props trimmed bottom branch and she landed sideways from 56" height ... Bird survived without a bruise, but X5 gimbal didn't ... Yaw axis component cracked in typical Achilles heel spot at the motor shaft mount ... Crap ... Next day I've made a phone call to DJI Support center, get the ticket and sent the gimbal to CA via FedEx Friday noon ... Monday received confirmation e-mail ... Tuesday noon get the bill for approval, paid by PayPal and locked myself in a basement to heal my deeply wounded ego ... 2 days later (Thursday) my gimbal was fixed and sent back home! Package arrived at my door Monday afternoon, gimbal successfully tested same day ... Despite well deserved penalty for my error, hats off for such phenomenal service! Bravo DJI NA!!!