Clear Lens came cracked, DJI wants to replace whole drone

[BrianSelf]

Clear Lens came cracked, DJI wants to replace whole drone instead of me mailing just the Camera or the actual Lens piece that has the feature to be removed. I do not understand why I need to send the whole thing!? It would save both parties time and money i would assume if i were to just mail the broken lens and mailed back a new one?!?!

 

[dirkclod]

Maybe they just want to check it all out.

 

[kgarrison]

If the lens is cracked then there was a pretty big hit during shipping. I would most certainly have it checked out.

 

[lrwskyfilms]

As above, a lot of sensitive electronics inside, best to have them all checked out.

 

[BrianSelf]

Alright there was a miscommunication/ misunderstanding on my end. It's actually what they call a lens "Filter" that was cracked. We worked that out over email and they overnighted me a clear replacement.

 

[yankeedogleader]

I pulled my ND filter out of the protective case today and it was shattered! I ordered 4 different 37mm filters off of Amazon for $22. Seemed faster!

 

[BrianSelf]

I pulled my ND filter out of the protective case today and it was shattered! I ordered 4 different 37mm filters off of Amazon for $22. Seemed faster!

Got a link? Seems very interesting

 

[johnmont250]

Be careful, the threads are not like typical photo filter lenses. I bought some, with in and outside threads, they defiantly don't work.

 

[yankeedogleader]

I don't want to share the link until I know they work! They come on Friday.

 

[Muscleflex]

It's been way past Friday - come on! Did they work or not? Link?

 

[Merko]

Oh.

Got my Inspire 1 a couple of hours ago. After reading this thread i wanted to check out my filter.. first thing i see was:

Was like "noo, shattered!". But turns out it was just some protective stuff infront of the glass. no damage at all to it. =)

 

[sirnikolas]

I don't want to share the link until I know they work! They come on Friday.

What ever happened with the lenses?

 

[AeroMirage]

Beware of cheap filters. Usually they are not coated and often have high incidents of glare and lens flare.
You get what you pay for. (Most of the time!!)

 

[chatch]

I'm a hipster and love lots of lens flare. all my YouTube subscribers enjoy the constant distraction