Clear Lens came cracked, DJI wants to replace whole drone

BrianSelf · Jan 16, 2015

Clear Lens came cracked, DJI wants to replace whole drone instead of me mailing just the Camera or the actual Lens piece that has the feature to be removed. I do not understand why I need to send the whole thing!? It would save both parties time and money i would assume if i were to just mail the broken lens and mailed back a new one?!?!

dirkclod · Jan 17, 2015

Maybe they just want to check it all out.

kgarrison · Jan 17, 2015

If the lens is cracked then there was a pretty big hit during shipping. I would most certainly have it checked out.

lrwskyfilms · Jan 17, 2015

As above, a lot of sensitive electronics inside, best to have them all checked out.

BrianSelf · Jan 22, 2015

Alright there was a miscommunication/ misunderstanding on my end. It's actually what they call a lens "Filter" that was cracked. We worked that out over email and they overnighted me a clear replacement.

yankeedogleader · Jan 24, 2015

I pulled my ND filter out of the protective case today and it was shattered! I ordered 4 different 37mm filters off of Amazon for $22. Seemed faster!

BrianSelf · Jan 24, 2015

yankeedogleader said:
I pulled my ND filter out of the protective case today and it was shattered! I ordered 4 different 37mm filters off of Amazon for $22. Seemed faster!

Got a link? Seems very interesting

johnmont250 · Jan 25, 2015

Be careful, the threads are not like typical photo filter lenses. I bought some, with in and outside threads, they defiantly don't work.

yankeedogleader · Jan 28, 2015

I don't want to share the link until I know they work! They come on Friday.

Muscleflex · Mar 10, 2015

It's been way past Friday - come on! Did they work or not? Link?

Merko · Mar 10, 2015

Oh.

Got my Inspire 1 a couple of hours ago. After reading this thread i wanted to check out my filter.. first thing i see was:

Was like "noo, shattered!". But turns out it was just some protective stuff infront of the glass. no damage at all to it. =)

sirnikolas · Mar 10, 2015

yankeedogleader said:
I don't want to share the link until I know they work! They come on Friday.

What ever happened with the lenses?

AeroMirage · Nov 1, 2016

Beware of cheap filters. Usually they are not coated and often have high incidents of glare and lens flare.
You get what you pay for. (Most of the time!!)