Crystal Sky Update Fail V02.04.06.00

[Jason Boucher]

Received a message on my CS to update to a new version this morning.

When I try to update I get an error message saying

Upload Package Broken.. Download Again?

I did a full factory reset and still get this error.. I have the 7.5 Ultra

 

[Advexure]

Yes, we experienced this issue all day on all CS units that were being updated and prepped for systems. DJI is aware. Try the update again tomorrow most likely.

 

[Jason Boucher]

Yes, we experienced this issue all day on all CS units that were being updated and prepped for systems. DJI is aware. Try the update again tomorrow most likely.

Good to know I'm not the only one.

 

[Keule]

DJI fixed it. As of Dec 15, 2017 at around 05:00 UTC i was able to download and install the CS update.

 

[Advexure]

DJI fixed it. As of Dec 15, 2017 at around 05:00 UTC i was able to download and install the CS update.

Just was successful on two units here as well [emoji1360]

 

[Fly Gary]

I had that last week. Found it was my SonicWALL blocking something in the package. When I disabled it, the download worked. Then turned it back on.

Same with this release, failed at 7%. I disabled the SonicWALL Gateway Antivirus and it downloaded.

 

[Jason Boucher]

Thank You for the update, I'll give it a try this afternoon.

 

[THE WOMBLE]

Had the same problem so kept trying over the next day. Suddenly it worked and I down loaded the update. Never had an update work first attempt.

 

[dkotinsky]

me too

 

[Curt]

My issue was a quick fix when I disconnected my crystal sky from my Cendence controller. To do the update the crystal sky must stand alone and not connected to any controller.
The c connector and usb connector will only work when only one is in use.

 

[Jason Boucher]

I waited the next day and was able to successfully perform the update.