Hello! Recently, the landing gear on my Inspire 1 Pro has been acting up. Every now and then, it just refuses to move. Nothing is stuck or broken as far as I can tell, and there is no sound or anything to indicate that it is trying to move. It just completely ignores the controller and doesn't move at all. However, the status light on the back of the drone turns blue as it should when it's in travel mode, and the app notifies me that the landing gear has moved. Meanwhile, the drone is sitting there totally motionless and silent apart from the fan.
This issue happens randomly at any stage of using the drone. Sometimes I get to a location and cannot get it out of travel mode. Other times I have multiple flights with no issues and then I can't get it into travel mode. Just today I got it in the air, but could not raise the landing gear or put it in travel mode.
I know many have had issues with broken gears or damaged motors, but that does not appear to be the case since the motor doesn't even try to move. Plus, when it does work, it sounds absolutely perfect. (We have a total of 3 Inspires in the studio and all of them sound the same, except this one just doesn't work from time to time.)
Anyway, I'd really appreciate any suggestions for fixing this as I have not found anyone else who has had this issue. I've tried countless updates and resets, 3 controllers, 6 batteries, with the X3 and X5 and no camera, many different iPads and Android devices, all with the same intermittent failure. I have a message out to DJI support but thanks to covid, I'm anticipating it'll be a while to hear back. Thanks in advance for any suggestions or information about this issue!
This issue happens randomly at any stage of using the drone. Sometimes I get to a location and cannot get it out of travel mode. Other times I have multiple flights with no issues and then I can't get it into travel mode. Just today I got it in the air, but could not raise the landing gear or put it in travel mode.
I know many have had issues with broken gears or damaged motors, but that does not appear to be the case since the motor doesn't even try to move. Plus, when it does work, it sounds absolutely perfect. (We have a total of 3 Inspires in the studio and all of them sound the same, except this one just doesn't work from time to time.)
Anyway, I'd really appreciate any suggestions for fixing this as I have not found anyone else who has had this issue. I've tried countless updates and resets, 3 controllers, 6 batteries, with the X3 and X5 and no camera, many different iPads and Android devices, all with the same intermittent failure. I have a message out to DJI support but thanks to covid, I'm anticipating it'll be a while to hear back. Thanks in advance for any suggestions or information about this issue!