Inspire 2 batteries stuck

[Goeddie]

Looking for any advice here. Both batteries of the Inspire 2 just wont come out. Both release mechanism on top depress downwards but the batteries don't budge at all. Does any one know if they can be inserted on the wrong sides to cause this.
Thanks

 

[The Editor]

Looking for any advice here. Both batteries of the Inspire 2 just wont come out. Both release mechanism on top depress downwards but the batteries don't budge at all. Does any one know if they can be inserted on the wrong sides to cause this.
Thanks

Moved to correct section (Inspire 2 Help).

Please use the search function on the forum before posting up a new thread - most issues have cropped up previously.

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[chriscrumley]

Inspire 2 has a known issue of Battery2 (starboard side) not releasing. DJI has done the repairs to the release mechanism no charge. Also, swollen batteries can cause sticking.

 

[Florida Drone Supply]

As mentioned @chriscrumley above, swollen batteries could possibly be the issue. We had a customer the other day with a battery so swollen it was very difficult to get out. Or it could simply be the release mechanism as mentioned above also. I would assume you would of noticed if your battery was swollen before but it is worth looking into!