Are you certain that it has been seated properly and that the connector is locked? How about any dust or dirt on the connectors at the camera or aircraft? Do the connectors look clean? Did your firmware update in a normal fashion?
Everything is connected well. It locks solid during the spinning process. I had to firmware update with tx off but it did work after that. I put it back in the case in travel mode and decided I needed to put the spare battery in and when I fired it back up this is what I've got. I put in the original battery but still same thing
Dji has offered to replace. In the meantime I read a post saying to try loosening the screws on the gimbal(the ones holding the chip in place). That worked to the extent that I now get video feed and control of the camera. I haven't tested it in flight or recording yet.