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No Joystick Gimbal Control Cendence Slave

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Sep 23, 2021
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Good evening. I have a brand new (3 weeks old) Inspire 2, X5S, two Cendence controllers and two Crystal Sky monitors. For some reason I can’t get the slave Cendence to control the gimbal using joysticks, buttons, rollers, etc. The only way to control it is by using the touchscreen on the Crystal Sky. Seems like I’ve seen this issue mentioned and resolved somewhere but I can’t find it. DJI wasn’t much help…I spent 20 minutes arguing with the rep I. My first call, trying to explain that “Yes…the second remote CAN be used to control the gimbal and no, it is NOT just for monitoring the camera. Subsequent calls suggested updating firmware, re-pairing the remotes, and something else…no luck. Any ideas for a newby?
 
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Jan 12, 2021
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Check the right side slider. If it’s enabled for gimbal speed control and set at its lowest position the gimbal will appear to be uncontrollable.
 
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Check the right side slider. If it’s enabled for gimbal speed control and set at its lowest position the gimbal will appear to be uncontrollable.
Thanks for the suggestion and I tried it but no help. This is driving me CRAZY!
 
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Thanks for the suggestion. I checked and that’s not the issue. Still stumped. This is driving me CRAZY!!
 
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Good evening. I have a brand new (3 weeks old) Inspire 2, X5S, two Cendence controllers and two Crystal Sky monitors. For some reason I can’t get the slave Cendence to control the gimbal using joysticks, buttons, rollers, etc. The only way to control it is by using the touchscreen on the Crystal Sky. Seems like I’ve seen this issue mentioned and resolved somewhere but I can’t find it. DJI wasn’t much help…I spent 20 minutes arguing with the rep I. My first call, trying to explain that “Yes…the second remote CAN be used to control the gimbal and no, it is NOT just for monitoring the camera. Subsequent calls suggested updating firmware, re-pairing the remotes, and something else…no luck. Any ideas for a newby?
We are having the same problem. Camping on here for a response.
 

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