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Obstacle Avoidance not working

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My obstacle avoidance system has stopped working. It shows that it’s turned on in my settings. Once I lift my aircraft off the ground I get a message on the monitor that says the obstacle avoidance is disabled. I just refreshed my firmware but it didn’t help. Any suggestions on how to regain obstacle?
 

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My obstacle avoidance system has stopped working. It shows that it’s turned on in my settings. Once I lift my aircraft off the ground I get a message on the monitor that says the obstacle avoidance is disabled. I just refreshed my firmware but it didn’t help. Any suggestions on how to regain obstacle?
Obstacle Avoidance Sensor
 
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My obstacle avoidance system has stopped working. It shows that it’s turned on in my settings. Once I lift my aircraft off the ground I get a message on the monitor that says the obstacle avoidance is disabled. I just refreshed my firmware but it didn’t help. Any suggestions on how to regain obstacle?
maybe you can try to disconnect the remote control from your drone then do a reconnect. it sounds dumb but at this point I would try anything. I`m just trying to think of anything. I hope you get it working good luck.
 
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I guess that didn't work. I think that you may have to send it back to DJi . Why don't you go to Ken heron I think that's his last name. You can ask him on Youtube. He's really good at these things. I don't get to fly as much as him he has a 107 license so I would ask him he may respond .good luck.
 

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