I purchased an inspire 1 v2.0 back in late july got the T601 bird but it came with a DOA battery and a GL658B remote so after shipping a DOA battery and a GL658B remote back for replacement and I also requested the GL658C remote they received the items on August 8th. its now the 23rd and nobody at DJI knows what the delay is. ive pretty much been calling them every day for updates and have been told every excuse in the book, including Issues classifying the remote, also at one point was told they were out of TB47 batteries, a drone company running out of batteries is like a grocery store running out of milk. basically all I get out of them was the item is still in processing and awaiting repair. well Its all brand new shouldn't they be replacing my items with new items? does it really take this long to put 2 items in a box and ship it back to me? this is my 2nd DJI product and im not really that impressed with the service they provide. Every day I ask to talk to a supervisor none are ever available. i guess ill just have to wait and see what happens.