Mapbox frustration...

Jourdango · Aug 1, 2019

I am on wifi and can not load the list to download offline maps or even see that mapbox is loading at all.

All I get is a black box.

vyoufinder · Aug 21, 2019

Same here. I am sure it's supposed to be a map but it's just a blackbox. I tested the return to home and it still works, but would be nice to have a map.

Jourdango · Aug 21, 2019

Try updating the crystal sky

vyoufinder · Aug 21, 2019

Jourdango said:
Try updating the crystal sky

I don't use CrystalSky..

Jourdango · Aug 25, 2019

vyoufinder said:
I don't use CrystalSky..

Try updating the go 4 app.

vyoufinder · Aug 28, 2019

Thanks but.. Not using Go 4 app either. Using DJI Go with Inspire 1 Pro. Recently I have the same problem in KittyHawk.

snowghost · Sep 13, 2019

I just got a CrystalSky and it won't load the mapbox maps through the Go 4 App. It goes to the page where you're supposed to see the world map, but it's black and hangs on a spinning circle. The info button works and the button to show what maps you've download also works.

DJI support was no help. They're supposed to get back to me.

Jourdango · Sep 13, 2019

Update the app

snowghost · Sep 13, 2019

That fixed it. I thought I was on the latest and that it would prompt me if I wasn't. Many thanks Jourdango!

vyoufinder · Sep 27, 2019

snowghost said:
That fixed it. I thought I was on the latest and that it would prompt me if I wasn't. Many thanks Jourdango!

Not for me. I am running the latest version and in fact may be what broke Mapbox.

Anyone how to make mapbox not look like blackbox?

niki · Feb 16, 2020

I also have this problem with DJI GO and Inspire 1.

I have CS 5.5" and 7.5", both are on 02.06.06.00 firmare and the smaller have DJI GO v3.1.50 and the big one have v3.1.38.

On the 5.5" I have white map with very small region around my home and that's not updating no matter where I go, the sattelite and hybrid are doing nothing as well.
FW 02.06.06.00, DJI GO 3.1.50

On the 7.5" I have completelly black and that's it.
FW 02.06.06.00, DJI GO 3.1.38

The map in DJI GO4 is working fine on both tablets.

Any thoughts?

crw92662 · Feb 18, 2020

Same problem

vyoufinder · Mar 12, 2023

I think it's DJI's way of telling you to buy a newer drone. Mapbox hasn't worked for years, and no updates to the app. A good reason not to buy DJI in the future, and use Litchi instead (which has a lot more features and actually works.)

philztoy · Mar 13, 2023

Same problem here. Everything is updated. I have 3 crystal skies that aren't working with the Inspire 2. I get a black box and can't upload anything off line on the crystal sky. no home point updated announcement either.

Does litchi work with the Inspire 2?

mgphoto · May 1, 2023

philztoy said:
Same problem here. Everything is updated. I have 3 crystal skies that aren't working with the Inspire 2. I get a black box and can't upload anything off line on the crystal sky. no home point updated announcement either.

Does litchi work with the Inspire 2?

Yes, I’m using it for automated flights. You need to quit DJI Go 4 and start Litchi. Takes a little testing and use the forum for answers.

philztoy · May 16, 2023

There seems to be a DJI Solution which somebody posted on another post. I got onto the online support, they now seem to be aware of the problem and they sent me a new APK for the crystal sky that is supposed to cure it.

I have the batteries charging. I should be able to test it pretty soon.