Video file not being supported on editing software

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Dron’d Visuals

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• Nov 6, 2019

• #1

I got my inspire 1 v2.0 a couple weeks ago and every time I record video and try to transfer it to Davinci Resolve it tells me the file is not supported. I’ve tried shooting MOV and MP4. I don’t know what else to try.

 

The Editor

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• Nov 6, 2019

• #2

Moved to correct section

 

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Dron’d Visuals

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• Nov 6, 2019

• #3

Thanks

 

jkerrins

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• Nov 7, 2019

• #4

Does it play on a PC using a simple media player? Just ruling out your SD card

 

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jefti

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• Nov 7, 2019

• #5

Dron’d Visuals said:

I got my inspire 1 v2.0 a couple weeks ago and every time I record video and try to transfer it to Davinci Resolve it tells me the file is not supported. I’ve tried shooting MOV and MP4. I don’t know what else to try.

Click to expand...

Are you shooting in 4 k? Only the profession version supports 4 k

 

Donnie Frank

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• Nov 7, 2019

• #6

Dron’d Visuals said:

I got my inspire 1 v2.0 a couple weeks ago and every time I record video and try to transfer it to Davinci Resolve it tells me the file is not supported. I’ve tried shooting MOV and MP4. I don’t know what else to try.

Click to expand...

Can you PLAY the files withOUT an editor?

I'm not familiar with Davinci Resolve, but I know most editors have an "import" option that will work when simply dragging files to the timeline does not. Have you tried "importing" the files into Resolve?

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Dron’d Visuals

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• Nov 10, 2019

• #7

Yes I’m shooting un 4K. I downloaded premiere pro the 7 day free trail and the footage worked on that application. I’m guessing maybe the free editing apps it’s not working on.