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1st Inspire 2 Flight (disaster)

In GS Pro, after pausing the mission to change batteries the I2 continues to take pictures all the way back to where I am then repeates half a flight line after re-joining the mission. Just have to eliminate these photos from the total. Not too bad. Also the lower the mission elevation the slower the flight. Hope this changes in future. 6mph is way to slow at 200 feet AGL
In the Drone deploy app wind has a greater affect on the flight path which will leave some holes in the mission. Also, even though I use manual settings for the camera in the DJI Go app the Drone deploy app changes it to auto. Its OK but if you have a permit to fly at night..... not so good.

Haven't found anything with the other one yet but I'm sure its not perfect.
 
I have two inspire 1s and I've been flying for years with DJI products. In Jan I ordered the inspire 2. But before I could receive it I updated the Firmware of my inspire 1 2.0. As suggested by DJI Tech after having issues with my camera. I always do the home spot dance no matter what. I took off and let it hover as I had read reports of the issues on line. After being satisfied I flew the inspire 1 and at some point it started to move as if it was searching and was unresponsive to the controller. I pushed the return home but got no response nor did I get response manually. My attempts didn't work nor did the safety mode that return the drone to the takeoff point at 30%battery. The drone simply searched back and forth until the battery ran down and the drone just dropped out of the air. This was also confirmed by DJI Tech when I sent it in for repair. DJI did not take any responsibility for sending customers faulty firmware that cause this crash and could have cause serious injury to someone. They simply said that I flew the drone until the battery was 0% and crashed it. Unwilling to admit this crash as being the result of a bad Firmware. I sent my inspire in to DJI in The begging of Jan 2017 and on March 14 I received it back unrepaired. The last contact with DJI was a disputed 705.00. Repair order in which I simply suggested an adjustment of the repair by taking off the price of the battery 159.00. It was obvious they were not going to honor their mistake and my intention was to pay for the repair and sell all my DJI product as the customer service had proven to be unbelievable. On top of that their DJI customer database was hacked and my emailed was receiving email about a price adjustment on my repair and to send payment to a receiver that DJI investigators claim were not from DJI and they had me forward the email to DJI Support. I never heard another word from DJI and on the 14th without warning received my damaged drone without even paying the damage assessment fee. I'm done with DJI. I'm selling everything. Ronin. P4P And both Inspire 1s. I feel that after all the hard earned money I've spent faithfully with this company that they care little about me after they sell their product. They care little about the safety of the public. I'm filing a class action suit against this company and would like to hear any similar firmware updates that resulted in immediate crashes. I work at a Major Law Firm in St Louis Missouri as the Office Manager and Investigator. Please contact me at [email protected]. Thank You
I have not had any firmware problems yet thank god but I agree with you 100% they don't care 2 hoots about customers and customer loyalty all they are interested in is gouging as much money out of people as possible for as long as possible, every new piece of hardware or machine on the market not only cost a lot of money but everything has to be purchased for it, there is nothing fro a model before that fits ! and most people have spent a small fortune buying all the bits and bobs for the previous model then have to start from scratch with the new product, even the Osmo and camer most don't fit the aircraft and the Osmo you have to buy separate cameras ! just a joke I'm waiting for them to get some serious competition, then watch them be abandoned in droves hopefully
 
I agree with the customer service competence with a company of their scale. They really need to address that issue - I am sure they have headquarters reading through issues online and frustrations with end-users. I believe not until a large production house voices out their concern they might take action.
 
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Reactions: DavidK
Hi

Ive justed posted a question begore reading your post. Im using an Inspire 2 and cant get it to connect to Drone deploy. Have you ever had similar problems or can offer any suggestions?

Thanks.
 
Hi

Ive justed posted a question begore reading your post. Im using an Inspire 2 and cant get it to connect to Drone deploy. Have you ever had similar problems or can offer any suggestions?

Thanks.


I fly an I2 also........I have Drone Deploy........DJI GS Pro.....and Maps Made Easy aps for flight planning. When One gives me a hard time I use one of the others. Nature of the beast. There are others out there too.....just depends on which ones you are comfortable with. DJI GS Pro flys slow at low elevations.....Drone Deploy is much faster......Maps Made Easy has linear planning and terrain adjustments for hilly flights. Litchi is a good one too. Practice in big open field with any and all. It is nerve racking at first but gets better with time.
 
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Reactions: deltalimatango
Ive justed posted a question begore reading your post. Im using an Inspire 2 and cant get it to connect to Drone deploy. Have you ever had similar problems or can offer any suggestions?

Make sure you don't still have Go 4 running in the background, kill all other apps and it should connect just fine.
 
I fly an I2 also........I have Drone Deploy........DJI GS Pro.....and Maps Made Easy aps for flight planning. When One gives me a hard time I use one of the others. Nature of the beast. There are others out there too.....just depends on which ones you are comfortable with. DJI GS Pro flys slow at low elevations.....Drone Deploy is much faster......Maps Made Easy has linear planning and terrain adjustments for hilly flights. Litchi is a good one too. Practice in big open field with any and all. It is nerve racking at first but gets better with time.
 
I've just tried it again. Even though DJI Go 4 isn't open it still won't connect. It's says in the bottom left of the screen 'USB Connected - Waiting for Drone'
 
I've just tried it again. Even though DJI Go 4 isn't open it still won't connect. It's says in the bottom left of the screen 'USB Connected - Waiting for Drone'


Which ever one you get running....while Go4 is open, set focus to infinity for the X5s..........I had to return to a site and re fly due to out of focus images just one time to learn this.
 

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