Cinema DNG and Prores gone after Update License

SanCap

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• Mar 17, 2017

• #1

After the recent FW update and app update I get a message I need to purchase the licensing for Cinema DNG and Prores on my Premium combo. What do I need to do to recover my original licensing?

 

NickU

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• Mar 17, 2017

• #2

From what I've seen elsewhere, Connect Assistant 2 to the Inspire and go to the license page. It should allow you to reinstall the license (exactly how I don't know though!).

 

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SanCap

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• Mar 17, 2017

• #3

Thanks, I just did it. There is a load License tab, All is better.

 

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