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New inspire 2 + X7 no gimbal control

Joined
Jul 23, 2015
Messages
15
Reaction score
6
Age
37
Hi,

I just added another Inspire kit to my gear and I'm having an issue that I have not come across on any of my other Inspires.

Everything is completely normal but I can't pan/tilt/roll the gimbal and there is no gimbal icon display on the app for the master or the slave controller. I have reset all gimbal settings in case there was some kind of false reading in the settings, but no success from that. I also have no control if I tap on the screen and drag the blue circle around. I do have control over the gimbal settings (ISO, shutter, F stop) and the gimbal stabilizes and calibrates totally fine. The connector wires seem to be fine when I look at them and the lack of a gimbal icon on either screen seems to point to a firmware issue. I have tried going between V01.02.0400 and V01.02.0500 and neither of them has solved the issue. I'm unable to downgrade any further.

Here is all the info for the hardware:
Brand new inspire 2 and X7
16mm DJI lens
Standard transmitters for main and secondary with crystal sky 7.85" ultrabright on the mina, Nvidia shield on the secondary controller.
Transmitter firmware are both up to date

Let me know if I left any important info out and I'll add it in.

Thanks for any help.
 
Joined
Sep 13, 2020
Messages
28
Reaction score
11
Age
26
Location
Virginia
Hi,

I just added another Inspire kit to my gear and I'm having an issue that I have not come across on any of my other Inspires.

Everything is completely normal but I can't pan/tilt/roll the gimbal and there is no gimbal icon display on the app for the master or the slave controller. I have reset all gimbal settings in case there was some kind of false reading in the settings, but no success from that. I also have no control if I tap on the screen and drag the blue circle around. I do have control over the gimbal settings (ISO, shutter, F stop) and the gimbal stabilizes and calibrates totally fine. The connector wires seem to be fine when I look at them and the lack of a gimbal icon on either screen seems to point to a firmware issue. I have tried going between V01.02.0400 and V01.02.0500 and neither of them has solved the issue. I'm unable to downgrade any further.

Here is all the info for the hardware:
Brand new inspire 2 and X7
16mm DJI lens
Standard transmitters for main and secondary with crystal sky 7.85" ultrabright on the mina, Nvidia shield on the secondary controller.
Transmitter firmware are both up to date

Let me know if I left any important info out and I'll add it in.

Thanks for any help.
Just to confirm, you've tried the X7 on another I2 and it works fine? If so, I would be suspect of the bird, at which point I would suggest trying to compare the two for any differences.

Other option is if this was purchased brand new from dealer, might still be covered under warranty. Best of luck, mate!
 

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