TB50 DOA with "Battery Cell Damaged"

[qnyla]

Received my new I2 and an extra set of batteries yesterday. After charge the second set of batteries had one battery give the "Battery Cell Damaged Error" and indeed shows one cell with lower voltage.

Should I return to the dealer or work with DJI to get a new battery? Any advice from others who may have delt with this issue is appreciated.

 

[Florida Drone Supply]

@qnyla: Is your DJI dealer local to you and do they have stock of additional batteries? Up until very recently batteries had gotten hard to come by. If they have them I am sure they would replace it for you. Otherwise certainly DJI direct will stand behind it. Good luck - if you need any help with anything just let us know.

Michael
www.FloridaDroneSupply.com

 

[qnyla]

The dealer (Adorama) is replacing the TB50. Thanks.