TL;DR: My new inspire crashed into water and I'm afraid it might be irrepairable. What can I do?
Hi, I'm new to this forum and also to the world of multirotors and drones etc. I'm a film student and, coming from the cinematography side of things, DJI's new quadrocopter seemed to be a much more accessable alternative to other 4K cameras, and the possibilities of shooting from the sky got me all sorts of excited.
I got my Inspire 1 just four days ago and I was having a blast with it, that is until yesterday. So far I had been practing in big open fields, with hardly any incident at all, so I started feeling confident that I could try something more challenging. I decided to try flying it at a local university over a small canal that passed under a bridge and some trees. This was the bigest mistake I've ever made.
I took off from one of the bridges, and not even 30 seconds into the flight, my drone started drifting, and crashed into a nearby tree. I rescued it and it was completely unscathed. This should have been a red flag for me, but I decided to keep going. I took off again and decided to stay away from the edges of the canal and fly towards another bridge where students were now watching with interest. I was about 30 meters out when I noticed the drone was starting to drift again towards the left. I tried to compensate but this caused me to snag a hanging vine that I could not tell was right next to the drone. Of course, the drone lost control and fell down, this time into the canal.
I sped over, slid down the bank of the canal and waded through the water to catch up to my drone. When I was finally within arms reach, I saw the battery start blinking orange, and then I saw smoke. I immediately pulled out the battery and took it to shore. An onlooking drone entusiast said that it looked like my battery was definetely fried, but that the rest of the drone may still be alright. The camera certainly looked unscathed.
I checked with DJI and a local drone shop, but since the product is so new, nobody has the spare parts or education to repair these things. Looks like my only option is to RMA it back to DJI and hope for the best... After reading the RMA instructions from DJI, I'm not feeling confident...
P.S. since I can't power him on, I can't figure out how I can get him into travel mode so I can pack him up. Is there a way?
Hi, I'm new to this forum and also to the world of multirotors and drones etc. I'm a film student and, coming from the cinematography side of things, DJI's new quadrocopter seemed to be a much more accessable alternative to other 4K cameras, and the possibilities of shooting from the sky got me all sorts of excited.
I got my Inspire 1 just four days ago and I was having a blast with it, that is until yesterday. So far I had been practing in big open fields, with hardly any incident at all, so I started feeling confident that I could try something more challenging. I decided to try flying it at a local university over a small canal that passed under a bridge and some trees. This was the bigest mistake I've ever made.
I took off from one of the bridges, and not even 30 seconds into the flight, my drone started drifting, and crashed into a nearby tree. I rescued it and it was completely unscathed. This should have been a red flag for me, but I decided to keep going. I took off again and decided to stay away from the edges of the canal and fly towards another bridge where students were now watching with interest. I was about 30 meters out when I noticed the drone was starting to drift again towards the left. I tried to compensate but this caused me to snag a hanging vine that I could not tell was right next to the drone. Of course, the drone lost control and fell down, this time into the canal.
I sped over, slid down the bank of the canal and waded through the water to catch up to my drone. When I was finally within arms reach, I saw the battery start blinking orange, and then I saw smoke. I immediately pulled out the battery and took it to shore. An onlooking drone entusiast said that it looked like my battery was definetely fried, but that the rest of the drone may still be alright. The camera certainly looked unscathed.
I checked with DJI and a local drone shop, but since the product is so new, nobody has the spare parts or education to repair these things. Looks like my only option is to RMA it back to DJI and hope for the best... After reading the RMA instructions from DJI, I'm not feeling confident...
"Water damaged units should not be sent in as they will be returned because we have found that they are not salvageable. Any unit to be considered outside of warranty or damaged by pilot error will result in nullifying the warranty and an invoice will then be sent to the consumer." - DJI Tech Suport
Is there anything I can do other than send them my drone and hope for the best? Did I do the right thing by taking the battery out? This has been very tough for me because this was a major financial commitment on my part to become a drone pilot. I'm really ashamed of this mishap and even felt the need to apologize to my drone and name him "Kenny". I regret not being more carefull or getting myself proffesionally trained before flying such an expensive machine. Any help would be greatly appreciated...
P.S. since I can't power him on, I can't figure out how I can get him into travel mode so I can pack him up. Is there a way?