Hi
Ok I have uploaded it to Youtube for those that do not have access so you can see what I am talking about clealy.
Hi there. I will quickly go over what has happened.
Received the brand new drone and upon opening it the first problem was that the battery was dead. Contacted the store and 2 days later received a new battery. Charged up the battery and put it in the drone.
Updated the firmware on everything, updated the apps and started it up. First thing I notice is that the camera does not straighten up after calibration. So I did the usual fixes (as per this forum) including IMU calibration x 2 and compass calibration. Nothing worked, still drifted 5 degrees to the right.
Went out flying 2 days later. Did all the usual start up and then took off and hovered for a minute or so. Landed. Took off the props and checked the screws on the mounts. All good so took off again. Flew too about 20 metres away, 10 metres high and all was good. The took it a little higher away and sped up a little and suddenly "Atti-mode" and loss of gps. This area I have flown for ages with many drones including my old Inspire 1 without 1 gps dropout. Nothing new to cause this. Then 3-4 times afterwards while returning to home "Atti-mode" and I landed. I took off the blades, got the wife to record and walked slowly away from the controller at approx 1 metre (carrying the drone) and constant loss of GPS. So I contacted the company I bought it from and explained everything.
In my opinion it arrived with all of these faults. TBH I would of preferred a replacement as to have a repair on what was essentially a brand new product that arrived with 3 "known" faults was a worry to me. I was worried about what faults I did not know about and whether they could repair it.
4 days of arguing and the Norwegian consumer organisation saying I have to give them a chance to "repair" it I had to send it off. Because they quoted in the text that yes I was entitled to a replacement but it clearly stated the replacement is only for the faulty parts. I.e. they are allowed to repair it.
So 10 days later I get it back with leaking oil on 2 feet and this excess movement while in travel mode. Hopefully the video will show more clearly my issues. So now a brand new drone with 5 faults out of the box. (I obviously do not know whether the repair shop damaged the feet and mechanism or it came that way and I did not notice).
It was returned to the shop I purchased it from as they have 2 engineers who had been to Shenzhen for official training and were in the process of getting approval to become an authorised repair centre from DJI. He even sent me a copy of his certificate.