Got it 24 Dec.. Used it all day. Then used it the morning of Christmas to film the kids (Thank the gods that worked, wife would have my head otherwise).. Christmas Afternoon, power up, informed of firmware update (I was current using the I1 the day before), and without much thought, I updated the firmware using the DJI app... AND THAT MUST BE WHERE THE ISSUE IS! Inital issue after update, Wifi connectivity was intermittent, very unstable. We are talking 15 seconds of connection, then dropped signal. OSMO would still record video, but no phone connectivity. Then that morphed into not powering on at all. At least. no lights on handle. But a very faint sound from the fan on the X3. That would run like that for as long as i left it in that condition. Put I1 X3 back on Inspire, made sure all firmware was up to date. Took the I1 on a flight, worst flight experience ever. Reloaded Firmware again, and now it flies fine. Tried powering up the OSMO, and it is still the same. *If I hold every butting in conjunction with the trigger on the OSMO, it will power up, the gimbal does the calibration spin, abd I get lights on handle.. Yellowish light on Left side, and Red/Green flashing on right side. Galaxy Note 5 is the Smartphone I am using. I have reached out to DJI, hopefully I can get some assistance, or a replacement. Have 3 weeks until a very important trip to Vegas (Work related).