Some dealers are hanging onto them and then reselling them out at a profit (As if any company would do something so underhand - unthinkable)
You SHOULD receive completely free of charge
2 x packs of quick release adapters (2 in each pack so that makes a complete set of 4)
3 x packs of QR props (2 props in each pack - one CW and one CCW) - so that makes 6 props in total. A complete set and two spares.
Hope that clarifies things.
If your dealer is saying no, report them to DJI directly as they not playing ball!
i got 4 props and all together 4 qr system with screws (two bags)... i had to buy another set of props(two bags) spare of the system??? pfff... not for me... i will ask germany on tuesday for proper info regarding hungary.
thank you for the info TE