Hi Everyone!
I'm having some problems with my I2. I'm currently using firmware version V01.02.100 and would like to upgrade to V01.02.200. I can download the update but when it gets to the "Updating" portion of the process it fails every time at 2 or 3%. I have tried the update across many platforms (iPad, iPhone, crystal sky, laptop) with no luck. I spoke to the help desk yesterday and they recommended a fresh install of the Assistant app on my laptop. Still fails. I consistently get the same failure code 'Undefined 0x152800' They said the last option is to send it back in to service which I would rather not do if I can avoid it. Anybody else having the same problem? Any workarounds?
Thanks in Advance
-Ryan
I'm having some problems with my I2. I'm currently using firmware version V01.02.100 and would like to upgrade to V01.02.200. I can download the update but when it gets to the "Updating" portion of the process it fails every time at 2 or 3%. I have tried the update across many platforms (iPad, iPhone, crystal sky, laptop) with no luck. I spoke to the help desk yesterday and they recommended a fresh install of the Assistant app on my laptop. Still fails. I consistently get the same failure code 'Undefined 0x152800' They said the last option is to send it back in to service which I would rather not do if I can avoid it. Anybody else having the same problem? Any workarounds?
Thanks in Advance
-Ryan