Main Controller Data Error

[jebsmith]

Down to number 8!

 

[jebsmith]

Online is usually quicker in my experience... I look forward to an update on that error

I prefer talking to someone. It seems more real time and I am able to get a better response.

 

[jebsmith]

Finally on the phone with support. First question... did you crash. lol

 

[jebsmith]

"did you try restore factory settings"

me "yes"

"ok we are going to need you to go online and request a repair"

are you shitting me? That's the extent of troubleshooting? Did you click the only other button on the firmware page? Good lord...

Sending it in.

 

[Chris A]

Tha

"did you try restore factory settings"

me "yes"

"ok we are going to need you to go online and request a repair"

are you shitting me? That's the extent of troubleshooting? Did you click the only other button on the firmware page? Good lord...

Sending it in.

Thats not good. I hope I don't have to follow suit. Its been 5 week since I saw my camera (still waiting for a replacement), if I have to send the airframe in I'll be waiting until xmas!

 

[EDDSkitz]

Just wait... a firmware update fixes it.


DJI is idiotic and everything is an IMU calibration, or send it in... just wait a few days.

 

[Chris A]

Anothe

Just wait... a firmware update fixes it.


DJI is idiotic and everything is an IMU calibration, or send it in... just wait a few days.

Another thread just mentioned a firmware update will be sent out in 5 days so will wait and see...

 

[jebsmith]

****.... where? I need to read this

 

[Chris A]

****.... where? I need to read this

X4S Gimbal Pan Broke after Firmware Update (Beware!) #102

 

[jebsmith]

The inspire 2 has been shipped to California so DJI can work their magic. This is a huge pain in my ***. Watch the firmware that fixes this come out tomorrow...

 

[Chris A]

The inspire 2 has been shipped to California so DJI can work their magic. This is a huge pain in my ***. Watch the firmware that fixes this come out tomorrow...

Hopefully it won't take weeks and weeks to get it back

 

[jebsmith]

Well... ground UPS from my location is 6 days. So 6 days there, 6 days back, 3 days on the bench, 3 weekends... I bet it will be around the 29th before I get it back. 23rd at the earliest. I will report back.

 

[EDDSkitz]

Hopefully it won't take weeks and weeks to get it back

And without a YUGE bill for parts that couldn't have been broken.

 

[jebsmith]

Ha. This thing better be under warranty. I won't be paying for ****.

 

[Chris A]

Well... ground UPS from my location is 6 days. So 6 days there, 6 days back, 3 days on the bench, 3 weekends... I bet it will be around the 29th before I get it back. 23rd at the earliest. I will report back.

Is that with DJI care?

 

[jebsmith]

No, just regular warranty work. This is DJIs fault so I assume it will be free. haha

 

[Chris A]

No, just regular warranty work. This is DJIs fault so I assume it will be free. haha

Might be free but will be at the back of the que!

 

[jebsmith]

Good thing I have every other drone they make as a back up.

 

[Donnie Frank]

Well... updated to the newest firmware and today I am getting MAin Controller Data error. Reflashing the firmware for the 3rd time to see if that fixes it. Main Gimbal also makes the craziest noise now when initializing.

Any advice? I am afraid this is going to have to be returned to DJI... Great. Another shipping nightmare.

Have you tried flashing backwards? Here are my versions:

App 3.1.5
Aircraft 1.8.1.00
Remote 1.6.0
Camera 1.8.1.00

My bird has been, and continues to be, rock solid.

I had tried version 1.9.xx, which simply expanded NFZ's, so I went back to 1.8.1.00. Stepping back might be tedious, because I believe you have to go from 1.10 to 1.9 to 1.8. You can't go directly back to 1.8.

This, of course, assumes you save .bin files like I do....<;^)

Lemme know if this works.

D

 

[jebsmith]

I have no idea how to step backwards like that.