Yes...how DARE I expect to be informed on shipping estimates! Who the H do I think I am?!?!?!?This thread should have been relegated to the trash bin many posts ago.
Several? Like 7 or 8???Oddly enough, when I went to order 2 different Phantom Angels on 2 different occasions, knowing the manufacturer was overseas, I emailed them on expected time of delivery. I was told it could be several weeks. I accepted that and continued my order. That was pretty easy, no drama.
Yes we are. All life revolves around us. We are a very demanding people.Im afraid the Varuca Salt attitude of “I want it and I want it now“ just doesn’t wash with other cultures. The US of A isn’t the Centre of the known Universe and sometimes people just have to be patient.
Sure. But if you read the OP, my entire point is that they don't even tell you that they are based outside the U.S. At this point I'm reasonably sure they hide that information on purpose.There’s always a risk buying outside the country.
I have seemingly lost 1 package from China. I just told the seller to send me another. Other than that, with the exception of the Phantom Angel, everything from overseas has been shipping in a timely manner. Even worse, the Phantom Angel has been on U.S. shores for 10 days with no information, and the POS shipping website is down 50% of the time.The question is who should take the risk. The seller should have some sort of insurance via the shipping company, and the buyer could also try file a claim with the credit card.
During the pandemic I’ve lost about 6 small packages bought on eBay from China. 10+ years prior to this I’ve received every single one of the many many orders from abroad mainly China.
I wonder why the website doesn't include this information?I have had two of the Angels. The first one I bought years ago for my I1 around the time Alex first started making them. He told users on forum that he was based in Greece and that he made these by hand
Yikes.and I ordered one because there was nothing else like it on the market to properly condition the batteries at the time. I think it took 3 months for me to get it
I've emailed John a few times. He replied at first, but once the Phantom Angel landed on American shores 14 days ago, I haven't heard back. I am completely unfamiliar with Hellica Post, so my hopes were that, being from Greece, he had a better line on shipping information. I guess not.and I did write him a couple of times asking about the status (being the impatient American) and he always promptly replied so I waited.
I'll reiterate that my complaint is NOT how long shipping takes. But that we're not told up front how long shipping takes. Seems if an item is going to take 2 months to arrive in a world were most items are shipping from China in 3 weeks, they ought to be up front about it.
Yes several. I always check to see where a custom product is coming from. Before I ordered I researched the product, checked reviews and contacted the vendor. Pretty simple.Several? Like 7 or 8???
Wouldn't it best be served to just have that information on the website from the get go? Or before you press that "pay now" button? Isn't transparency better than no transparency? Isn't having information better than not having information? Do you always email vendors and ask "how long?" before you buy?
And how did you know the vendor was overseas?? Where did you get that information??
Asking for a friend.
The point of the post is that Phantom Angel is not transparent about their location or shipping times. That is the only point. The post is NOT about:I'm sure I am off topic now as I think the post has devolved into something else, but oh well...
Over the years I have ordered/received 3 Phantom Angel variants. Worth the wait. Worth the money. Alex is a great guy. If/when I need another one, I'll be ordering again.
So you disagree with me that Phantom Angel should be transparent about shipping estimates? You feel they should keep this information hidden? In addition, you believe they don't need to mention where they are based out of or where they are shipping from? Because literally, that's the entire point of my post. Dare I say, it's the ONLY point of my post.OK - I think this thread has run its course now.
Lots of positive feedback regarding the integrity of the company (Alex) and the product itself. With endorsements from members on this thread and elsewhere on the forum.
Unfortunately, Donnie guess you will just have to be patient a little longer and I’m sure it will turn up. Seems like a proportion of the delay is attributable to the US domestic postal service rather than international shipping delays.
Anyhoo - I’m sure it won’t be long and sure you’ll be happy with the product.