Unscheduled landing

Thank you for your kindness!
The ones I had actually came with the kit and were not very flexible, the props fell well to the inside of the guard, Not saying it could not happen but I have performed more extreme maneuvers than the day of the crash, as for forensics there's not enough of that puppy left to draw any ironclad conclusions, She arrived via FedEx Friday so I won't have any new information until at least Monday.
 
Hi
First sorry for your lost
Just wondering
You mentioned that you were using 14-40
Did you use a balancing ring
Just wondering if 14-40 use , will not avoid warranty, because it's not a supported lens under DJI list
 
Hi
First sorry for your lost
Just wondering
You mentioned that you were using 14-40
Did you use a balancing ring
Just wondering if 14-40 use , will not avoid warranty, because it's not a supported lens under DJI list
The Olympus 14-42mm zoom lens is in fact a supported lens.
I used a filter for balance instead of the balancing ring it's either or not both.
 
The Olympus 14-42mm zoom lens is in fact a supported lens.
I used a filter for balance instead of the balancing ring it's either or not both.

I have that lens, and find it to be a real PITA to use -- the DJI app often confuses my finger taps to zoom with focus points. It's infuriating. If anyone has any tips to make it work, I'm all ears.
 
I have that lens, and find it to be a real PITA to use -- the DJI app often confuses my finger taps to zoom with focus points. It's infuriating. If anyone has any tips to make it work, I'm all ears.
Fat fingers, I often have that problem with iPhone's etc. You just have to be very careful
.
 
Hi I have a Inspire and really need the caps that the motors mount on, do you have any suggestions?
 

Attachments

  • motor mount.JPG
    1.5 MB · Views: 14
Just saw this post. Man my heart goes out to you. I hope DJI does the right thing and ships you a full replacement.
So sad to see a beautiful bird like this in pieces. I am still waiting for better weather to get my V2.0 out. Going to be lots of low level flying before I start reaching up to high. Thank you so much for sharing,and again hope DJI does you right.
Luck to you!
 
Reactions: MacDyver
Crash update, screenshot from DJI Repair tracking page, some personal information removed, so far I haven't received any explanation for the crash.
Product as yet undelivered.

Received On

Payment Status
Free Of Charge
Courier Service

Tracking No.


Received2016/3/14 17:54:15
Repair cost assessed and quoted2016/3/15 12:08:36
Repaired and tested2016/3/16 21:25:51
Product delivered

Copyright © 2016 DJI All Rights Reserved.
 
Reactions: John Archer
I will be watching for any updates from you as far as the reason your bird crashed, Sounds like DJI is taking care of you. Good to hear!!!
 

Curious ... the aerial images are taken in .jpg? Not RAW? Looks like the quality from my phantom 3 camera.
 
Through "repair inquiry" I've determined that DJI has "repaired" my sUAV and it is enroute back to me via FedEx, however I received no follow up so I sent the following, obviously some information is removed but most will get the gist of the communication.
RE: 160.....
Thank you for the repair/ replacement of my drone however I'd like to know
1. Why did it fall from the sky and crash?
2. Will my Olympus 14-42mm zoom lens attached to the aircraft when it crashed be replaced or compensated for?
Thank you for your prompt reply
 
Thank you for contacting DJI NORTH AMERICA, you emailed a inquiry regarding the follow questions:

1. Why did it fall from the sky and crash? ESC Error

2. Will my Olympus 14-42mm zoom lens attached to the aircraft when it crashed be replaced or compensated for? Thank you for your prompt reply

Unfortunately DJI NORTH AMERICA cannot reimburse/replace you regarding the Olympus 14-42mm zoom lens third party item.

Am I totally happy? No!
Can I live with the results yes!
Current thoughts, if your sUAV crashes under warranty even if it's through no fault of your own DJI will not accept responsibility for third party items even if they claim to support said items.
Is there a widespread problem with ESC controllers from DJI?
Should there be a recall or is this an "isolated incident"?
Even more pressing if your UAV causes personal injury or property damage is DJI absolved of culpability?
I for one no longer have the confidence in the product to use it as anything more than a hobby which is extremely disappointing.
DJI could have done some things better concerning customer service and I hope and expect their products and customer service will improve as the company matures. I'll bite the bullet on this one.
 
Reactions: slim.slamma
****! They definitely should reimburse the lens. Seriously messed up!