Now this is top class customer service! It's little things like this that restores people's faith in the product and brand and they keep coming back for new products. I'm waiting for my inspire 1, not sure when to get it as I would like the shaking arms issue to be fixed from the factory. I think the other bugs will be sorted via a firmware update, and I know Dji are working hard to get this sorted.Why would I do that. We have already replaced the case with the broken handle.