So after i received this t600 basket case, i figure i could at least afford to send in busted up cam and gimble to dji. The camera housing was intact so i figure might get a little credit for something. I assumed the cheaper way to go was a reman...
So I get a quote...459 for x3 and gimble and 99 for x5 vibration board. but lo and behold a 139 discount.
Awesome, I send an email and a call to dji. Dont need board, just cam and gimbal. so minus 99, add discount 138 man, im getting a good deal on the x3. DJI says sending new quote, ok cool, i will be ready. 2nd quote arrives...no board for 99 and no discount,...at all WTF? Again a call, an email, and promised a quote coming, And I have a friend at DJI that im regularly emailing to, Xavier. I start reading outloud his responses to my girlfriend and she says, "Standard call center BS" And she tells me they are translating my colorful explanations completly wrong. Or at least the meaning is getting lost somewhere in amongst the Chinese characters. So I get it now...its time to unleash the dragon!I Im not saying that there is wrongdoing, I now believe its a communication issue. We are not communicating our needs clearly enough for and to them so as to translate and understand our problems. And it has to be cut and dry. No extravegant over the top monologues about my neighborhood nickname. So Im going in...wish me luck!
So I get a quote...459 for x3 and gimble and 99 for x5 vibration board. but lo and behold a 139 discount.
Awesome, I send an email and a call to dji. Dont need board, just cam and gimbal. so minus 99, add discount 138 man, im getting a good deal on the x3. DJI says sending new quote, ok cool, i will be ready. 2nd quote arrives...no board for 99 and no discount,...at all WTF? Again a call, an email, and promised a quote coming, And I have a friend at DJI that im regularly emailing to, Xavier. I start reading outloud his responses to my girlfriend and she says, "Standard call center BS" And she tells me they are translating my colorful explanations completly wrong. Or at least the meaning is getting lost somewhere in amongst the Chinese characters. So I get it now...its time to unleash the dragon!I Im not saying that there is wrongdoing, I now believe its a communication issue. We are not communicating our needs clearly enough for and to them so as to translate and understand our problems. And it has to be cut and dry. No extravegant over the top monologues about my neighborhood nickname. So Im going in...wish me luck!
