I've had yet another battery fail on me. Out of my 5 inspire batteries I've had 3 fail, thats 60% failure rate. I've been back and forth with customer services for 2 months and as it is out of warranty they won't cover it, even though it's only been charged 30 times. They are now offering me 10% discount. I've also had to pay for all shipping. I have 10 batteries for my S900 and never had any problems because I look after them. I've been looking in to european law and that states it should be covered for 2 years. I don't know if anyone has any information about how I start pursuing a refund through legal channels. I'm at the point of expanding my business and would have got a S1000 and a Inspire ProR but I'm loathed to give them any more of my money.