Battery Insertion Error

[Vertivue]

I keep getting an annoying error just before takeoff with my Inspire 2 that says "Battery Insertion Error, Please Reinstall Batteries" or something like that.

The batteries seem to be inserted just fine and the drone always powers on and shows voltages for both batteries.

It sometimes takes me 3 or more tries of re-inserting the batteries to get the message to go away.

Have any of you seen this? Any remedies to recommend?

Thanks!

Ted

 

[The Editor]

I keep getting an annoying error just before takeoff with my Inspire 2 that says "Battery Insertion Error, Please Reinstall Batteries" or something like that.

The batteries seem to be inserted just fine and the drone always powers on and shows voltages for both batteries.

It sometimes takes me 3 or more tries of re-inserting the batteries to get the message to go away.

Have any of you seen this? Any remedies to recommend?

Thanks!

Ted

Clean all contacts (including data connections on both battery(ies) and aircraft.

 

[Vertivue]

Well this is a brand new Inspire 2 so nothing's dirty at all.

 

[Aviator]

I did read recently someone with the same problem that was cured by inserting the batteries a bit more forcefully, i.e. give them a firm push into position.
Seems it is easy to be convinced the batteries are 'In' when in fact they are not 'All The Way In'

 

[Vertivue]

ok, i'll use more force.

I wonder how the DJI Go software is detecting this state?

 

[Aviator]

Probably lack of current through the partial connection

 

[Plafonta]

I keep getting a "un known error 124 contact DJI support." Then if I take batteries out and put then back in it works!