Ship what we pre-ordered and make sure it does what you promised it would.
Send my batteries
fix the ios Apple snafu
get rid of software bugs
You will still be painfully remiss at this date but that would be a step in the right direction.
I won't go so far as to ask you to answer emails or phone calls as I see from experience that is out of the question and beyond your capacity.
...and the rest of itOf course those of us that express any disdain for the performance of the product DJI has presented or the absolute atrocious manner in which DJI addresses or has addressed the multitude of known issues and complaints are "throwing tantrums" are complete miscreants bent on destroying the DJI empire.
Dear DJI,
How are you?! It's been a while. I know you're busy fixing all those glitches but we haven't talked in a while and I thought I'd say hello. Not too much new on my end other than the Inspire I purchased from you doesn't work properly and I can't use it for work. I've been unable to fly it safely for more than a few minutes since its embarrassingly late arrival in late January because I don't have the propeller locks you guys had to retrofit. I'm guessing you didn't spend enough time in R&D or rushed production just to get your product to market and figured you'd work out all the bugs at a later date. We can all get rushed sometimes and to think the holidays were right around the corner! Think of all those people who wouldn't have purchased the Inspire had they known it wouldn't arrive until January. Hey, but what do I know about drones anyway? I'm just trying to track down the extra batteries I ordered with the Inspire back in November. Have you seen them around anywhere? Well they have yet to arrive so as far as I'm concerned I still don't have a functional drone that I paid you upwards of $3500 for - in advance I might add. I guess you guys needed beer money back in November or something. Maybe a car payment, I don't know.
If you had bothered to be a little inquisitive you would have found numerous mentions of extra batteries being available at vendors in the US. That's what I did, and found 4 extras at ALLeRC that got shipped to me in 2 days time from online order. But that would detract from writing this encyclopedia of woe-is-me, I suppose.
DJI, wasn't I surprised when I unboxed my Inspire, charged up the one battery it came with and tried to download the app for my brand new iPad I bought solely to use with the Inspire and I couldn't find the app on your website or app store. That whole Apple iPad app thing was just your way of adding a little more excitement to the unboxing experience , right?! I mean unboxing my new Inspire was great but I was totally over the top when I found out that you guys went through the trouble to make it EXTRA exciting by making me have to go to a forum to find the app through a back door bootleg app just to interface with my Inspire. Now that was awesome! I mean, I saw people using pretty much nothing BUT iPads ....and I'm pretty sure you even listed the iPad as the recommended platform in all of your videos, ads and that well rehearsed unveiling you did back on November 12th. Yeah, I know, I won't bring that up again - ouch. But it WAS just an oversight right? Because a company like DJI would have surely cleared their app with Apple well in advance to releasing it ...right? There's no way DJI would have left all their consumers out in the cold and unable to use their shiny new iPads. And the customer service representative in California that told me to "buy an android tablet" was joking when he suggested it as a way to interface with my Inspire? You guys sure are kidders! I love a company with a sense of humor! I have to say, the back door bootleg Apple iPad app I was able to get my hands on is super awesome! I really haven't had a chance to actually use it much because my Inspire only has one battery and no prop locks but I have had hours of enjoyment looking at it.
Everybody I know is perfectly happy with the iOS app at v.9.2, waiting for Apple official approval. If you're looking for a reason to be dissatisfied, there's always a way to find it. Some of us just make s&!t work (like tighten the **** props and don't fly like a maniac) and go out to fly the **** thing! So 2014, I know, but still.......
In the interim, while I wait patiently for you to fix the long string of errors with the Inspire I'm searching for extra batteries for this sexy looking drone that can't fly and it seems that few if any of the outlets authorized to hawk your wares has any. You see, the extra batteries and props I ordered with my Inspire back in November failed to arrive with the Inspire and no one seems to know when they'll show up. That's really odd. Perhaps they were lost in the mail? But hell, it sure looks good sitting on my desk! I have some marketing ideas that you might want to adopt. Don't worry, they're free of charge as a sign of gratitude for all you've done. Here you go: How about marketing a dust cover for the Inspire so it doesn't collect too much dust while it sits on a desk or in the corner while people are waiting for silly things like extra batteries, parts or software fixes. You could emblazon the DJI logo on the side, it'd look really cool! For the big spenders you could market a clear case so people could gaze fondly at their Inspire as it sits in the corner. People might want to put their drinks on it and use it as a table. The super cool Inspire coffee table! Think of how Inspired people will be when they see it! I think they're million dollar ideas and I hope you run with it!
Irony is thoughtful insight, sarcasm is the last refuge of a guy without anything intelligent to say.
Seeing as I haven't really been able to fly my Inspire all that much lately I can't speak from personal experience, but I heard these strange rumors that the Inspire can't launch from a boat but that can't be true because you guys said yourselves one of the really NEAT features of dynamic home point was for situations "like on a boat" right!? It must be a rumor because I know you guys wouldn't advertise something unless it were true, right? It must be a rumor generated by a rival company or one of those nasty trolls on the forums because DJI wouldn't just say stuff that wasn't true in order to make their product look better. Don't worry DJI, I trust you.
Just came back from a vacation in Costa Rica and flew the Inspire off a 46' Catamaran in admittedly fairly calm waters, but had no problems at all, so I'm not sure where this fairy tale started, but I can tell you that if IMU is properly calibrated on shore and compass calibrated on the boat, the Inspire flies steady as a rock and launches straight up and lands steady as well. Now if you're talking a 10' dingy in choppy water I wouldn't know, but a reasonably steady platform will allow launch off a boat, period.
Well anyway, it's been nice chatting with you but I really have to get back to work now. Lets do it again soon. I'll be sure and post some videos and pics of the "ole girl on my desk. Not nearly as exciting as actual video taken from the Inspire but for an undetermined amount of time it'll have to do. I'm sure you have valid excuses for all of it and I am looking forward to hearing all of them. I'm certain you'll address them promptly. If you happen to find my batteries and props lying around, just stick them in the mail for me please.
Looking forward to your "desktop video." Sounds exciting!
Warmest Regards
I'm a big time motorcycle guy..never heard of the r6 tack issue. .the guys I ride with would care less..A few years ago Yamaha produced the R6 and it was loved by all. A short while later someone realized the tachometer read 1000rpm higher than the actual engine rpm. Yamaha immediately made the statement that they would buy back the R6's from anyone who was dissatisfied with their R6. Let's see DJI make a statement like that. Yamaha was willing to buy back a $10,000 motorcycle over a 1000rpm discrepancy. They hadn't made any grandiose promises that they hadn't met, fallen completely short on their production quality or made outright lies in the way DJI has. None of us were ever told that "in the future" it will be compatible with Apple or "in the future" it will be able to take off from a boat or "in the future" we'll have the issues worked out. NO ****! In the friggin future humans will be living on Mars. How about that functional drone that you promised us yesterday?
WankerI was told I cant return mine because I flew it. I am sick of people defending this company.
There are very few "defective" Inspires out there.
Who are you kidding, unless your work in the DJI exchange room you don't have a clue. Don't come on here at make false statements (Lies) to make a point
I like my Phantom 1 and Phantom 2 as much as the next guy but I know enough not to drink the DJI Kool Aid. They really fucked up with the iOS issue, IMU had issues.........Now it needs Prop Locks? I'm going to order an Inspire but not until all the Beta units have been sold and the problems corrected
Some of you guys really crack me up on your defending of DJI. The Inspire is a really nice product with glitches most of which should not be there. Ed and Blade have done an Excellent job of customer service for DJI and both of whom have also gotten a lot of crap
I think the majority (those without issues) are just tired of being told their machines are faulty and they need to blame DJI, while those with issues are tired of hearing that everything is ok and to just fly. Based on the threads I've participated in for the Inspire 1 launch, there are a lot of people upset about the iOS and prop issues, but I can only think of a generous 10-15 pilots that were affected in a catastrophic way by the IMU or props. Those rare cases are handled responsibly by DJI.
Most of us aren't defending DJI, we're defending our (and your) capability to fly an Inspire 1 safely and without issue. To come here and tell us that prop locks, iOS apps, and a FW issue are plaguing our units, all while you don't even have an Inspire 1, is the real joke that is cracking me up. Everyone is capable of flying without issues, just simply RTFM, hand tighten the props, and use iOS 0.9.2 or Android.
Have fun waiting for Inspire 2, I'm going for another flight.
I never said I never flew the Inspire, another local camera man I know has one and I've flown his.....and it does fly nice. However when you have something as simple as a prop coming off in mid flight (2 X) something is not right with the aircraft. Your right, I'll wait until they get at least that right
If he had props come off twice, that is just insane. Between my beta units and now my 2 production with hundreds of flights I have yet to have a prop come loose.
You don't just spin them on you need to tighten them. If it was that common you would have MANY Inspires going down to this issue.
There seems to be two very distinct camps here. Those who have issues and those who don't. The ones that do have issues seem to have MAJOR issues (e.g. dropping and/or unexplained serious crashes). Some of this CAN be explained off to 'pilot error' and some not. On the official DJI site there are countless stories from very experienced pilots who have totally un-explained major crashes. So, why are the DJI apologists not holding DJI responsible for what seemingly IS a SW/FW glitch in the Inspire?
Insane is correct, he knows exactly how to tighten props and fly. He has a P2 and a 800. Last time I spoke with him he was sending it back to the dealer in MD?
Who are you kidding, unless your work in the DJI exchange room you don't have a clue. Don't come on here at make false statements (Lies) to make a point
I like my Phantom 1 and Phantom 2 as much as the next guy but I know enough not to drink the DJI Kool Aid. They really fucked up with the iOS issue, IMU had issues.........Now it needs Prop Locks? I'm going to order an Inspire but not until all the Beta units have been sold and the problems corrected
Some of you guys really crack me up on your defending of DJI. The Inspire is a really nice product with glitches most of which should not be there. Ed and Blade have done an Excellent job of customer service for DJI and both of whom have also gotten a lot of crap
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?