Estimated seperated part i2 avalible?

fei8820 · Jan 23, 2017

Was wondering when would the part avalible ?... it kinda annoyiong to have a small dent out from the box (near infared sensor) .. is only cosmestic thingy .. dji ask me to send back to their factory... i dont this a good idea for sending a fully perfect funtion aircraft only for replace the top... so i planning wait for the part and purchase....

Here is the picture

Ohhhh man.. it feel like i just a new lamborgini with a small dent....

Beverly Hills Aerials · Jan 23, 2017

that part is going to take a long time and i wouldn't be surprised if you have to buy the kit of the sensor or something.

Alastair · Jan 24, 2017

Ohhhh man.. it feel like i just a new lamborgini with a small dent....[/QUOTE]

And almost costs as much! Lol. Beverly Hills is right it'll be awhile before the part is available. I'd sent it back and have it replaced before the spring.

oc396 · Jan 24, 2017

Yea that really sucks! I'd send the whole bird back because that is your sensor! I wouldn't risk it especially brand new. The place you bought it from won't exchange it for you? I'd make it their problem that's for sure!

fei8820 · Jan 24, 2017

oc396 said:
Yea that really sucks! I'd send the whole bird back because that is your sensor! I wouldn't risk it especially brand new. The place you bought it from won't exchange it for you? I'd make it their problem that's for sure!

Tooo bad... they wont exhange with me.. they also dont have stock either... what to do...

fei8820 · Jan 24, 2017

Alastair said:
Ohhhh man.. it feel like i just a new lamborgini with a small dent....

And almost costs as much! Lol. Beverly Hills is right it'll be awhile before the part is available. I'd sent it back and have it replaced before the spring.[/QUOTE]

I just cant keep my eyes of the dent... just email to dji support see what they can do for me...

I use my both inspire 1 or 2 weekly... hard to work without them...

Mark Taylor · Jan 24, 2017

fei8820 said:
Tooo bad... they wont exhange with me.. they also dont have stock either... what to do...

If it was faulty like that right out of the box and you only just got it then return to retailer for refund if they cannot replace it.

I don't see the point in buying from a retailer if they provide no back-up when the product is damaged right out of the box...

fei8820 · Jan 24, 2017

I actually

Mark Taylor said:
If it was faulty like that right out of the box and you only just got it then return to retailer for refund if they cannot replace it.

I don't see the point in buying from a retailer if they provide no back-up when the product is damaged right out of the box...

I am acutally purchase online... soooo.... everything is done by wireless. Transfer money and send to me... if i knw this going to happen... i may just directly purchase on www.dji.com plus the shiping are not cheap... just to return

Mark Taylor · Jan 24, 2017

fei8820 said:
I am acutally purchase online... soooo.... everything is done by wireless. Transfer money and send to me... if i knw this going to happen... i may just directly purchase on www.dji.com plus the shiping are not cheap... just to return

Which country are you in?

Depending on where you are, the cost of shipping it back may also be the responsibility of the retailer when they send you damaged goods...

fei8820 · Jan 24, 2017

Mark Taylor said:
Which country are you in?

Depending on where you are, the cost of shipping it back may also be the responsibility of the retailer when they send you damaged goods...

Malaysia..

Mark Taylor · Jan 24, 2017

fei8820 said:
Malaysia..

I understand your problem then

fei8820 · Jan 24, 2017

Mark Taylor said:
I understand your problem then

Thank you...

Appriciated ur understanding..

Mark Taylor · Jan 24, 2017

I took a look at one of the 'tear-down' videos for the I2 and the good news is that it is actually pretty easy to replace that part if it ever becomes available.

On the other-hand though DJI may only sell it as part of the upper bodyshell so it may not be cheap...

fei8820 · Jan 24, 2017

Yes... i seem the video... that why .. i belive this is the best solutions for me... wish is nt more than 60usd... or less

oc396 · Jan 24, 2017

fei8820 said:
Malaysia..

I don't think it should matter where you buy it, given every country has different laws, but DJI wouldn't stand for something like that. I would email the place you bought it from and ask them for assistance. If not email DJI and I'm sure if you show'd them your receipt, they would help you out with the shipping.

Inspire1vision · Jan 25, 2017

fei8820 said:
I actually

I am acutally purchase online... soooo.... everything is done by wireless. Transfer money and send to me... if i knw this going to happen... i may just directly purchase on www.dji.com plus the shiping are not cheap... just to return

What country do you live in?

Sent from my iPad using InspirePilots