the problem is my provider(from colombia) told us the warranty is directly from dji china, and it would be a little expensive and it may takes veeery long time
i just bought a compressed air can, and i will try to "clean" the motor, using masking tape or something like that aroung the air vents to "catch" what ever its inside.
is there some easy way to at least, open the motor?
Yes there are 4x 2mm bolts 2 on each side of motor.Remove and set aside.
Lift motor off but only enough to get underneath motor to remove small c clip and washer located underneath motor then set aside small c clip and washer.
Now pull off top of motor body it will be hard due to magnetic force.
Once removed check inside and around edges to make sure all magnets are still fixed in place.
If so its not your magnets!!
The motor is still attached to wiring etc and cannot be fully removed further without more technical knowledge but you can now hopefully blast compressed air not only at the top of the motor but underneath which should have a better chance of getting any foreign bodies out.
To reassemble just replace top of motor body carefully it will have a strong magnetic force pulling it shut.
Then replace washer,c clip and 4x 2mm bolts either side.
Quite easy when you see it done and it will save you lengthy delays sending your a/c back to DJI especially if it is only foreign bodies/debris.
Hopefully I have described it well enough to give you confidence in doing this little strip down
This limited strip will give you confidence if its safe to fly or it is indeed a RMA.
HTH