Battery connection to the central board failed

[jani]

Hi
Battery connection to the central board failed? ??
What Can I do ?
I have 4 Battery, tota flight time 2hour.
i have clean pins of the drone, every time same, red light.
Camera And landing gear working. But motor not.

 

[Aviator]

I have read similar problems on the phantom forum that turned out to be bad battery connection.
I have added two images of the battery pins/tabs and one of the battery underside.
You can see where the pins are touching the tabs in 4 places


Your pins and tabs should look like this, the 4 pins are spring loaded

 

[jani]

My drone thats look same And i have clean them, not working

 

[Pod87]

Hi
Battery connection to the central board failed? ??
What Can I do ?
I have 4 Battery, tota flight time 2hour.
i have clean pins of the drone, every time same, red light.
Camera And landing gear working. But motor not.

I have the same problem! But even worse! When i received this error - i landed and noticed that something was smoking (later i understood that it was battery).
I have two more batteries and i receive the same error with it.
Answer of dji support :
Support4.Europe (DJI)

Jul 28, 21:11

Hello Sir,

I am sorry to hear about your problem.
I am afraid that we might need it here. Please, contact your dealer and ask for a warranty service. They will assist you in sending the item here. The process takes currently form 15 to 20 working days as of the item is received here.
Thank you for your kind understanding.

Best regards
Technical support
DJI GmbH

Did you manage to repair it somehow?
Please tell me.
I am so dissapointed with this product


When i tried to put the battery (smoking one) it started to smoke again!!!!

 

[BManCan]

I have the same problem! But even worse! When i received this error - i landed and noticed that something was smoking (later i understood that it was battery).
I have two more batteries and i receive the same error with it.
Answer of dji support :
Support4.Europe (DJI)

Jul 28, 21:11

Hello Sir,

I am sorry to hear about your problem.
I am afraid that we might need it here. Please, contact your dealer and ask for a warranty service. They will assist you in sending the item here. The process takes currently form 15 to 20 working days as of the item is received here.
Thank you for your kind understanding.

Best regards
Technical support
DJI GmbH

Did you manage to repair it somehow?
Please tell me.
I am so dissapointed with this product


When i tried to put the battery (smoking one) it started to smoke again!!!!

Have you had any luck resolving your battery connection failed error on the Inspire 1?
I am having the same issue and need some advice. Did you have to send in for repair?
Thanks.

 

[dung pham]

Have you had any luck resolving your battery connection failed error on the Inspire 1?
I am having the same issue and need some advice. Did you have to send in for repair?
Thanks.

Hi bmancan did you end up fixing the battery error problem cos i m having that problem atm and if you help me assist with the problem thanks in advance