I have a new Inspire 2 (pre-owned, never flown), brand-new controller, CS UltraBright, brand-new X5s, new batteries/charger. Everything works fine except cannot take off. When controls go to 'start' engine, this error comes up: CANNOT TAKE OFF and the yellow font info says Unknown error (code 41) cannot take off contact DJI support. Camera, gimbal, etcl working fine.
Hours later attempted to see if it was a Crystal Sky software problem with GO 4, so used my Apple Mini on the controller and got a different error when attempting to start engines/cannot takeoff message. The error message now said INVALID SERIAL NUMBER.I've scoured the internet, posted and removed a query, not the same, on DJI forum, and am almost in tears as I wanted to fly the I2 so badly. I can't think of anywhere to go on this, so, thanks in advance. I'm waiting for a new cable for my computer, but I downloaded ASSIST to iPad to plug into the I2; no luck, iPad does not 'see' the I2
Hours later attempted to see if it was a Crystal Sky software problem with GO 4, so used my Apple Mini on the controller and got a different error when attempting to start engines/cannot takeoff message. The error message now said INVALID SERIAL NUMBER.I've scoured the internet, posted and removed a query, not the same, on DJI forum, and am almost in tears as I wanted to fly the I2 so badly. I can't think of anywhere to go on this, so, thanks in advance. I'm waiting for a new cable for my computer, but I downloaded ASSIST to iPad to plug into the I2; no luck, iPad does not 'see' the I2