FPV Goggles

Steve Reid · Sep 6, 2015

I've had Headplay ordered for months and they just tell me they had no ideal it would take this long to get. Anyone know whats going on with them?

Clampit · Sep 7, 2015

Steve Reid said:
I've had Headplay ordered for months and they just tell me they had no ideal it would take this long to get. Anyone know whats going on with them?

Ohhhh that don't look good for someone like me that was going to order a pair

I think I'll hold fire for the time being

Hope you hear something soon about your Headplay order Steve, please let me know

sirnikolas · Sep 7, 2015

Try calling Headplay. They're very easy to deal with.

Clampit · Sep 7, 2015

sirnikolas said:
Try calling Headplay. They're very easy to deal with.

Are they based in your neck of the woods or world wide

I've seen them being sold from a supplier here in the UK so thanks for your advice I'll give them a call today, just got to find the link again

sirnikolas · Sep 7, 2015

I bought them directly from Range Video. They own headplay. They're located in the states. They can be contacted on the following number:
(855) 260-3039

Clampit · Sep 7, 2015

sirnikolas said:
I bought them directly from Range Video. They own headplay. They're located in the states. They can be contacted on the following number:
(855) 260-3039

What was your shipment time? Poor ol Steve, post #21 is having a bit of a nightmare with his order.

sirnikolas · Sep 7, 2015

Mine was #167. I was in the first lot of preorders back in April.
Shipping time was around 5 days. Came to Melbourne via DHL Express International.

Clampit · Sep 7, 2015

sirnikolas said:
Mine was #167. I was in the first lot of preorders back in April.
Shipping time was around 5 days. Came to Melbourne via DHL Express International.

Blimey that was quick

so I take it you rate these googles then sirnikolas? Do you see everything in the goggles that you see on the FPV screen?

sirnikolas · Sep 7, 2015

Ye lightning speed! Ye man I love them. I wouldn't use anything else. All the telemetry is displayed clearly. I tend to fly with the Air 2 and the headplays connected at the same time. So both screens are working simultaneously.

Clampit · Sep 7, 2015

Oh we can do that, my iPad mini working along side the googles, cool

Steve Reid · Sep 7, 2015

GetFPV Support
Aug 21

To

Steve Reid

Blake replied
Aug 21, 15:00
Hello Steve,

We expected Range Video (HeadPlay) to get these to us much faster than this. We have not been able to get enough information from them to estimate shipping dates.

We have let them know that production has got to ramp and that our customers are losing faith. This is not a situation that we wanted to be in.

If you'd like to cease waiting for these and receive a full refund please let us know, and we'll take care of that right away.

Best Regards,
Blake

Steve Reid · Sep 7, 2015

Been ordered for over 2 months.

Clampit · Sep 8, 2015

Steve Reid said:
Been ordered for over 2 months.

Oh that's really bad news Steve, I'm gonna do what sirnikolas suggested & ring them before I order.

Please keep us updated on your progress.

Steve Reid · Sep 8, 2015

Clampit said:
Oh that's really bad news Steve, I'm gonna do what sirnikolas suggested & ring them before I order.

Please keep us updated on your progress.

Let us know what they tell you.

Steve Reid · Sep 10, 2015

Still know nothing!!
Tim replied
Sep 10, 15:06
Hello Steve,

Unfortunately we have not got any new information from Range Video as of yet.

Again we apologize for the delay and the lack of information from Range Video.
We would never choose to do business like this given the option.

Best Regards,
Tim

--
Tim Steele
[email protected]
GetFPV / http://www.getfpv.com - the online retailer and distributor of the finest FPV products.