I give up....

Mark Mahoney · Mar 19, 2015

mdomeny said:
hi Mark,

can you please add me: [email protected]
thank you

Sent....

B Dog · Mar 20, 2015

Mark Mahoney said:
You mean I should have…lol. I'll edit it.

And yes, for those that want that file, send me an email to [email protected], I'll send it to you.

Just remember, it is the file for the controller ONLY. It will not update the aircraft.

Mark

Thanks for the file Mark it fixed my problem within minutes!

B Dog · Mar 20, 2015

Below is a zipped version of the file to fix a Remote Control that fails to upgrade and then just shows a light blue led and the white battery leds but won't initiate the firmware upgrade or connect to the AC. Just extract this file to a USB stick, put it in the controller and then power it up. Thanks to Mark for the file! (Caution-I assume you can only use this for version 1.2.0.17 upgrades)

Mark Mahoney · Mar 20, 2015

B Dog said:
Below is a zipped version of the file to fix a Remote Control that fails to upgrade and then just shows a light blue led and the white battery leds but won't initiate the firmware upgrade or connect to the AC. Just extract this file to a USB stick, put it in the controller and then power it up. Thanks to Mark for the file! (Caution-I assume you can only use this for version 1.2.0.17 upgrades)

Thanks for posting that but how come I was unable to upload a file??

Weird.

Thanks though,

Mark

B Dog · Mar 21, 2015

Mark Mahoney said:
Thanks for posting that but how come I was unable to upload a file??

Weird.

Thanks though,

Mark

I had to zip the file first. It wouldn't upload the BIN file directly. I'm assuming that's why it didn't work for you?

Mark Mahoney · Mar 21, 2015

Probably... it didn't say why, just gave me an error.

Glad you got it done though....

Thanks!

Mark

stevet · Mar 22, 2015

I hate reading things like this, I have my inspire on the way. It seems DJI is still working out bugs and we are the beta testers of a 3k machine

Mark Mahoney · Mar 22, 2015

stevet said:
I hate reading things like this, I have my inspire on the way. It seems DJI is still working out bugs and we are the beta testers of a 3k machine

While I agree that there are bugs to be worked out, I have to say DJI's customer support (through their online chat of all places) has been spot on and immediate.

They've been very accommodating and very knowledgeable.

When I initially was looking at the inspire, I had heard lots of negative feedback about their customer service but I can attest first hand (and a few others I've recently talked to) that it has been the complete opposite and makes me feel extremely comfortable with their product.

My only complaint is they didn't install the tree warning detection on the inspire. Lol

Mark