- Joined
- Jan 13, 2015
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- 43
So I tried to upgrade the Inspire today and it was not without its drama. I was successfully able to upgrade the aircraft (although it didn't restart or show the status on the app), but after upgrading the remote I got a red light. The text file on the SD card said something along the lines of "failed to recognize firmware version". Interestingly enough, the Slave remote loaded just fine.
I had re attempted to upgrade the Master remote 5 times before I broke down and went to the website for help. I got on their live chat at 9pm, and although it directed me to email I texted for help and got a response. After some troubleshooting with Chinese (I'm assuming) tech support, he gave me a file that I loaded onto the SD card and then the Master remote. It took the first time and I got a green light! I restarted the aircraft, got the "Safe to fly GPS" (in my house), and a live camera feed. My Slave remote connected right up to the Master.
This "magic" file was differently named than the others. I took the Inspire for a night test flight and had no anomalies during flight. Thought I would share to save someone else the headache.
TLDR: Couldn't upgrade remote, tech support gave me a file to upgrade it with and it worked perfectly!
I had re attempted to upgrade the Master remote 5 times before I broke down and went to the website for help. I got on their live chat at 9pm, and although it directed me to email I texted for help and got a response. After some troubleshooting with Chinese (I'm assuming) tech support, he gave me a file that I loaded onto the SD card and then the Master remote. It took the first time and I got a green light! I restarted the aircraft, got the "Safe to fly GPS" (in my house), and a live camera feed. My Slave remote connected right up to the Master.
This "magic" file was differently named than the others. I took the Inspire for a night test flight and had no anomalies during flight. Thought I would share to save someone else the headache.
TLDR: Couldn't upgrade remote, tech support gave me a file to upgrade it with and it worked perfectly!