- Joined
- Oct 20, 2015
- Messages
- 181
- Reaction score
- 32
- Age
- 78
Quad came with 1.2 firmware. Updated controller, no problem. Went to update quad and could not. Have had P2 and P3 so I'm not a novice at this. Called DJI. Went through a couple of things like reformatting the card, starting with 1.2 again, if that works go to 1.3 etc. That did not work. Called twice and they were as helpful as can be. They said return to Adorama.
But I think they may have an issue on how returns are handled. Called Adorama, they said they needed a case number. Called DJI back to get a case number they said they don't use case numbers, only RMA's. Called back Adorama gave them the RMA.
So Adorama said it would be two weeks turnaround time to receive a new one. Said that was unacceptable, got it down to 8 days....hope
Lots of jerking around
But I think they may have an issue on how returns are handled. Called Adorama, they said they needed a case number. Called DJI back to get a case number they said they don't use case numbers, only RMA's. Called back Adorama gave them the RMA.
So Adorama said it would be two weeks turnaround time to receive a new one. Said that was unacceptable, got it down to 8 days....hope
Lots of jerking around