Looking for DJI service in PNW

mediafriend · Oct 4, 2021

My last post stated that my I2 is now in the hands of DJI’s tech service/person, well. I received a quote. The items in need of replacement (according to DJI) address everything except the image problem I requested them to fix. A representative from the service department called me regarding the problem. I was unavailable. He left a message for to me call him. I’ve tried but the receptionist refuses to put me through. I am done with them! Does anyone know of a reputable service center in the Pacific Northwest that handles DJI gear?

AMGPilot · Oct 5, 2021

The only service center for the I2 is DJI

mikieh51 · Oct 5, 2021

mediafriend said:
My last post stated that my I2 is now in the hands of DJI’s tech service/person, well. I received a quote. The items in need of replacement (according to DJI) address everything except the image problem I requested them to fix. A representative from the service department called me regarding the problem. I was unavailable. He left a message for to me call him. I’ve tried but the receptionist refuses to put me through. I am done with them! Does anyone know of a reputable service center in the Pacific Northwest that handles DJI gear?

I can’t find your other post. I sent my Mavic Pro 2 to the genuine dji service center in Texas. I am happy with the results. I hope this helps.

mediafriend · Oct 5, 2021

What is the name & contact info for the place in TX?

mediafriend · Oct 5, 2021

AMGPilot said:
The only service center for the I2 is DJI

Has anyone dealt with Drone Nerds?

Advexure · Oct 7, 2021

Our Service Center has been certified in Inspire 2 repair repairs for about 4-5 years. Parts supply is certainly causing repair delays right now. There are certain things that our Service Center has to transfer aircraft over to DJI for given that only DJI has certain diagnostic and troubleshooting equipment. You can email our technicians at [email protected]

Flippigan · Oct 9, 2021

mediafriend said:
My last post stated that my I2 is now in the hands of DJI’s tech service/person, well. I received a quote. The items in need of replacement (according to DJI) address everything except the image problem I requested them to fix. A representative from the service department called me regarding the problem. I was unavailable. He left a message for to me call him. I’ve tried but the receptionist refuses to put me through. I am done with them! Does anyone know of a reputable service center in the Pacific Northwest that handles DJI gear?

I have dealt with this Company in Wisconsin called “Madison Area Drone Service” they do good work and having talked to the owner they have worked on several I2 aircraft.

Budster · Oct 9, 2021

I own an Inspire 2 which I have sent to Seattle Drone Repair located in 2 locations, One Seattle, the other Tacoma, Washington. They are reasonable priced, know what they are doing and have a good turn around with great communication. No complaints. I've used this service also for my Mavic's.

mediafriend · Oct 10, 2021

Many thanks to the community.

mikieh51 · Oct 10, 2021

mediafriend said:
What is the name & contact info for the place in TX?

Sorry for the late reply. I am not notified of messages. You start with a service request, then go from there. I have attached a screenshot to get you started. I believe they sent me a fedex or ups label which I used to send my drone to Texas. You can text the center and they will converse with you. Ask any questions you might have. Good luck.

HoverLogix · Oct 17, 2021

mediafriend said:
My last post stated that my I2 is now in the hands of DJI’s tech service/person, well. I received a quote. The items in need of replacement (according to DJI) address everything except the image problem I requested them to fix. A representative from the service department called me regarding the problem. I was unavailable. He left a message for to me call him. I’ve tried but the receptionist refuses to put me through. I am done with them! Does anyone know of a reputable service center in the Pacific Northwest that handles DJI gear?

I have used MultiCopter Warehouse in Denver. They are great t work with and we send all of our birds to them.
303-552-2300. Prices are quite reasonable and they do a lot of little stuff for free. Savon is especially good.
We had the same issue with DJI