- Joined
- Jun 15, 2020
- Messages
- 8
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Hello,
I have recently been experiencing terrible issues with the DJI CrystalSky 7.85". The app will crash mid-flight, then it will ask me to close the app or wait. At that point, nothing on the screen functions, sometime the drone will stay connected, and sometimes it won't. I have also had the app completely close/black screen while the drone is up. My last shoot I had my iPhone as back up and it worked fine leading me to believe that my issues are with the CrystalSky.
I have reset the CrystalSky numerous times. Downloaded the new firmware numerous times even trying to download via wifi - that didn't work so tried downloading it to a micro sd card and that didn't work. So what now? I asked DJI (obviously no help) and all I got in response was the steps are already completed above. When I reset my CrystalSky the version keeps showing V03.00.02.00 - I have read that there are issues with this version. Does anyone know what to do?
Thank you
I have recently been experiencing terrible issues with the DJI CrystalSky 7.85". The app will crash mid-flight, then it will ask me to close the app or wait. At that point, nothing on the screen functions, sometime the drone will stay connected, and sometimes it won't. I have also had the app completely close/black screen while the drone is up. My last shoot I had my iPhone as back up and it worked fine leading me to believe that my issues are with the CrystalSky.
I have reset the CrystalSky numerous times. Downloaded the new firmware numerous times even trying to download via wifi - that didn't work so tried downloading it to a micro sd card and that didn't work. So what now? I asked DJI (obviously no help) and all I got in response was the steps are already completed above. When I reset my CrystalSky the version keeps showing V03.00.02.00 - I have read that there are issues with this version. Does anyone know what to do?
Thank you