Mountainpilot because of your name can I ask at what altitude you were flying at? Also the question that was asked about how the landing was initiated is pertinent to determining what happened. If it was an auto landing then after about 3 feet the optic wave sensors should have taken over. What surface were you landing on? Was there sufficient contrast and illumination for the function to work. If not then the Pilot would have had to intervene. Manual landing is controlled by the Pilot not the sensors. They help make the landing smooth but do not take control. The last question that I have was what was the battery percentage when the landing occurred? That will also effect how the craft lands. I am not saying it is Pilot error there could have been a component failure. You may have much more experience than me as a Pilot. But I know for a fact that I have more time on the Inspire. It is not as simple to operate as marketing would lead you to believe and the understanding curve of the App and all its control nuances takes time. There is nothing else like it on the market at this time. The flight logging is available to DJI upon return and they can determine exactly what happened in your flight. May I ask were you are located and what Service Center you contacted? If it is the US then I may be able to assist and expedite your case.
