Gimbal Plate

Kemzo89 · Nov 11, 2019

I know fully well that this is a risky move but I did it and keeping my fingers crossed. I won an inspire2 with a new X4s camera, the seller said that they told him that the gimbal plate needs to be replaced.
Text from the post: The only issues are one of the four batteries is bad, and the gimbal platform needs to be replaced. The gimbal camera needs can not communicate well with an iPad, so I’m told the gimbal platform should be replaced. He also told me that hit some branches and have never contacted DJI for repairs. My question is, was this a bad idea? Is it expensive to repair? Thanks!

IronSky1 · Nov 12, 2019

I noticed this one on Ebay and also bid on it I . If it has a new camera and the gimbal needs replacing it may have hit something during a flight. My Inspire 1 V2 hit a tree and the camera still worked however, there was a 700 repair bill from DJI to get it back in spec. I passed on this one and bought a new one. The I1 and I2 are complicated and exspensive to fix. I also opted for a care pak form DJI. If the damage is just the camera mounting suspension you can fix that youself with a new part for 100.

The Editor · Nov 12, 2019

IronSky1 said:
I noticed this one on Ebay and also bid on it I . If it has a new camera and the gimbal needs replacing it may have hit something during a flight. My Inspire 1 V2 hit a tree and the camera still worked however, there was a 700 repair bill from DJI to get it back in spec. I passed on this one and bought a new one. The I1 and I2 are complicated and exspensive to fix. I also opted for a care pak form DJI. If the damage is just the camera mounting suspension you can fix that youself with a new part for 100.

700 and 100 what?
There are 180 currencies used in the world.

Kemzo89 · Nov 12, 2019

IronSky1 said:
I noticed this one on Ebay and also bid on it I . If it has a new camera and the gimbal needs replacing it may have hit something during a flight. My Inspire 1 V2 hit a tree and the camera still worked however, there was a 700 repair bill from DJI to get it back in spec. I passed on this one and bought a new one. The I1 and I2 are complicated and exspensive to fix. I also opted for a care pak form DJI. If the damage is just the camera mounting suspension you can fix that youself with a new part for 100.

Wow! This is not a good news, but we’ll see how it goes... I haven’t received it yet but when I do, will you recommend dji or third party for repairs? I’m located in New Jersey 08902.

thanks!

Kemzo89 · Nov 12, 2019

The Editor said:
700 and 100 what?
There are 180 currencies used in the world.

???
I would assume he’s referring to U.S.A. Dollar, since it was listed in the USA eBay.

IronSky1 · Nov 12, 2019

The Editor said:
700 and 100 what?
There are 180 currencies used in the world.

US Dollars

The Editor · Nov 12, 2019

Kemzo89 said:
???
I would assume he’s referring to U.S.A. Dollar, since it was listed in the USA eBay.

Thank you but there was no indication on this thread to that effect or currency so could have been Iranian Rial.

Kemzo89 · Nov 12, 2019

The Editor said:
could have been Iranian Rial.

I’ll take that! ?

Kemzo89 · Nov 16, 2019

Just received the drone, what should I look for first?

Kemzo89 · Nov 16, 2019

I’ve tested and updated all firmwares, I had to also link the remote to the drone. The only problem now, is there’s no video feed to my iPhone, before I pack it up to repairs , what should I check?

thanks!

Kemzo89 · Nov 16, 2019

Captured these on the app...

IronSky1 · Nov 17, 2019

This is what I thought problem was this I2 has been crashed into something. I would create a ticket with DJI support online . They will send you packing and label. You just send to them within a few days they will get you a itemized quote and you can repair. There repair is very good and less exspensive then taking to dealer.

The Ebay listing was very honest it was noted that there were problems so I doubt that you have any recourse with Ebay and seller. Seller did not have to say it was crashed into anything the overall problems were stated.

I would get it repaired I doubt that it will cost more then 500-700 unless I missed something. You still got a great drone for 2k plus repairs . I paid 3100 for the same one new so not a bad deal.

Get it fixed and enjoy it.

Kemzo89 · Nov 17, 2019

IronSky1 said:
This is what I thought problem was this I2 has been crashed into something. I would create a ticket with DJI support online . They will send you packing and label. You just send to them within a few days they will get you a itemized quote and you can repair. There repair is very good and less exspensive then taking to dealer.

The Ebay listing was very honest it was noted that there were problems so I doubt that you have any recourse with Ebay and seller. Seller did not have to say it was crashed into anything the overall problems were stated.

I would get it repaired I doubt that it will cost more then 500-700 unless I missed something. You still got a great drone for 2k plus repairs . I paid 3100 for the same one new so not a bad deal.

Get it fixed and enjoy it.

Thanks!
I opened a ticket with DJI yesterday, I will be Shipping it to dji next week. The Seller is very honest, he even included a Expert Drones of NY receipt for the repairs he did when it crashed and on it, they mentioned that he did not include a camera, so they probably didn’t tested the camera function.

Kemzo89 · Dec 1, 2019

Update:
I received an invoice from DJI and it’s not looking good. I was quoted $1092 for the repairs, the most expensive part is the Main Controller Module, which is $837, the Gimbal Vibration Absorbing Board and Cable $63 (this is what the seller stated that needed to be replaced on the listing). I contacted him, not for anything but just to let him know the outcome and he felt so bad saying that he didn’t know about controller module, and I believe him. In good faith, he offered to refund me $500, which is awesome! I’m now waiting on DJI for my discount request.

Kemzo89 · Dec 9, 2019

Update:
The drone has been Repaired/Replaced and has been shipped. I just received an email offering me a 72 hours window to purchase “DJI Refresh”, is this an error by them? Am I qualified for this? And is it worth it at this point?

Thanks!

mgphoto · Dec 10, 2019

Kemzo89 said:
Update:
The drone has been Repaired/Replaced and has been shipped. I just received an email offering me a 72 hours window to purchase “DJI Refresh”, is this an error by them? Am I qualified for this? And is it worth it at this point?

Thanks!

DJI Care Refresh Inspire 2 Aircraft - DJI Care Refresh Value #car66 | eBay

Find many great new & used options and get the best deals for DJI Care Refresh Inspire 2 Aircraft - DJI Care Refresh Value #car66 at the best online prices at eBay! Free shipping for many products!

rover.ebay.com

Kemzo89 · Dec 10, 2019

mgphoto said:
DJI Care Refresh Inspire 2 Aircraft - DJI Care Refresh Value #car66 | eBay

Find many great new & used options and get the best deals for DJI Care Refresh Inspire 2 Aircraft - DJI Care Refresh Value #car66 at the best online prices at eBay! Free shipping for many products!

rover.ebay.com

Is this real?
Why is it so cheap?
Can someone please confirm before I buy?
On DJI‘s website, it’s $300+

thanks!

Kemzo89 · Dec 14, 2019

Update:
I received the drone last night, and I went to set it up and to see it’s transmitting images now from the x4s, it is! After sometime, an error popped up... please see attached