Sorry to hear about the issue. Going to recommend waiting two weeks before getting another replacement. Your DJI channel partner whether that be direct or a dealer will have more information on replacement. They are feverishly working on a long term solution to the units that have faced this production issue.Well, it happened again to me. Right side of the screen just went dark. This is my 3rd unit with the exact same problem. My first two died after about 30 minutes of use. I really thought I was out of the woods with my latest one since I have over 2 hours on it. Today while testing the new firmware upgrade, it failed. To say I was bummed is an understatement.
I'm on the fence at this point. I'm considering going back to the iPad, but since Pixar is having good luck with the latest batch, I may try one more time. Fourth time is the charm, right?
Hi Advexure,Sorry to hear about the issue. Going to recommend waiting two weeks before getting another replacement. Your DJI channel partner whether that be direct or a dealer will have more information on replacement. They are feverishly working on a long term solution to the units that have faced this production issue.
Thanks this worked for me and saved me a lot of time and effort- thanks Leigh CI have read of other people experiencing sudden failure of the backlight on their CrystalSky monitors, so I wasn’t too surprised when the backlight in mine went off without warning.
I could see that the unit was still working as it made a sound if turned on & off and showed a very feint image if viewed at the correct angle. I tried removing & replacing the battery and restarting it without success.
Just as I was preparing to send the CrystalSky back for repair (and for no particular reason) I held the top and bottom buttons in for a few seconds and to my surprise, the backlight came back on!
..... your mileage may vary..
Have you tried the fix I mentioned in my first post?Greetings. I purchased my CS 7.85” Ultra in Feb. of 2018 and used it for dozens of flights. A couple of weeks ago I took it out on a hot day and the backlight died. If you hold a flashlight up to it, you can still see it working, but it’s useless. Sent it to DJI for repair and they want $500 to fix my 15 month old $1,000 monitor. This seems totally ridiculous. I’m going to see if anybody has had any luck repairing these things themselves. I’m not interested in dropping $500 if these units are prone to failure.