Hi all,
I recently had a crash with my copter and am seeking urgent help. It went down via a falling branch in the rain forest and resulted in the gimbal snapping clean off right at end of what was probably my best shot of the project and also the last of the day. Attached are photos off the damage.
My four problems are:
1. Can't lower the arms from landing mode to get it to travel mode to either send away or to catch my flight home from the shoot with it packed away. After the crash I inserted a fresh battery and used the RC to raise the arms from flight position to landing but it has refused to move in any direction since. If anyone knows how to manually do this or too remove the arms completely please let me know otherwise I'm stuck here.
2. What needs replacing? From what I can see, the copter and my X5 camera seem fine. The mounting plate and the gimbal mechanics are completely ruined and twisted though, is it possible to replace those parts without having to buy a new X5?
3. Where to send? I live in Australia and I've only heard of one company that does drone repairs in Sydney. Is it best to send to DJI to repair regardless or can this sort of repair be done by a company in Australia?
4. Getting the footage from the last shot. The file is on the SD card and is representing the appropriate file size, but can't be opened. I'm guessing the sudden connection cut when the gimbal was separated from the drone has caused an issue with finishing the file write. Can this file be fixed so I can see the nightmare unfold but also get my last shot that I need for the project?
Any help on any of these issues is hugely appreciated and many thanks in advance!
I recently had a crash with my copter and am seeking urgent help. It went down via a falling branch in the rain forest and resulted in the gimbal snapping clean off right at end of what was probably my best shot of the project and also the last of the day. Attached are photos off the damage.
My four problems are:
1. Can't lower the arms from landing mode to get it to travel mode to either send away or to catch my flight home from the shoot with it packed away. After the crash I inserted a fresh battery and used the RC to raise the arms from flight position to landing but it has refused to move in any direction since. If anyone knows how to manually do this or too remove the arms completely please let me know otherwise I'm stuck here.
2. What needs replacing? From what I can see, the copter and my X5 camera seem fine. The mounting plate and the gimbal mechanics are completely ruined and twisted though, is it possible to replace those parts without having to buy a new X5?
3. Where to send? I live in Australia and I've only heard of one company that does drone repairs in Sydney. Is it best to send to DJI to repair regardless or can this sort of repair be done by a company in Australia?
4. Getting the footage from the last shot. The file is on the SD card and is representing the appropriate file size, but can't be opened. I'm guessing the sudden connection cut when the gimbal was separated from the drone has caused an issue with finishing the file write. Can this file be fixed so I can see the nightmare unfold but also get my last shot that I need for the project?
Any help on any of these issues is hugely appreciated and many thanks in advance!